Very friendly and on time with their estimated time of
completion,also great wash when they were done with the service
completion,also great wash when they were done with the service
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by Philv325
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Empire Cadillac of Long Island City responded
Phil,
We are grateful for you leaving us this stunning review! We are thrilled to hear that our team took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that they were very friendly. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Service was provided in a reasonable amount of time.
I am satisfied with the service that was provided to me at my last visit.
I am satisfied with the service that was provided to me at my last visit.
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by LJWADE@live.com
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2024 -
Empire Cadillac of Long Island City responded
Thank you for sharing your positive experience with us. Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Ms. Perez provided etiquette explanations about my
vehicle. Her quality customer service was key. Overall, Ms. Perez is considered, in my opinion, a pure service representative of Cadillac’s future.
vehicle. Her quality customer service was key. Overall, Ms. Perez is considered, in my opinion, a pure service representative of Cadillac’s future.
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by Junior Janvier
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2024 -
Empire Cadillac of Long Island City responded
Thank you for leaving Sally this positive review! We are glad that Sally took great care of you and she will be honored to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Enjoyed the new renovated waiting room and the service
was good too. Overall, I was pleased.
was good too. Overall, I was pleased.
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by Stefanos
Verified Customer
Verified Customer
Other Employees Tagged:
Sally Perez
Mar 18, 2024 -
Empire Cadillac of Long Island City responded
We appreciate your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Was very satisfied and please with Ms.
Perez help in accommodating me when I brought my Cadillac for service.
Perez help in accommodating me when I brought my Cadillac for service.
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by Stefanos
Service Price Transparency
Mar 18, 2024 -
Empire Cadillac of Long Island City responded
Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Sally's efforts met your satisfaction. It is our pleasure to serve you and your Cadillac needs in any way possible. Take care!