Salvador Mercado
Salvador Mercado at Southwest Kia - Dallas
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Salvador Mercado | Page 3

Product Specialist

Southwest Kia - Dallas

39650 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.8
80 Reviews

Salvador is from Arlington, Texas and has over 20 years of experience with the Kia brand. He is a loyal long time fan of the Mavericks, Rangers, and Dallas Cowboys. Salvador enjoys spending time with his family and carries with him a level of attentiveness and sincerity that are rare in the auto industry.

Languages Spoken

Spanish Spanish

4.8

80 Reviews

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80 Reviews of Salvador Mercado

September 25, 2022

Dealership Rating
Employee Rating

I took my Kia Stinger GT in for some maintenance work. They did a great job in a timely manner. Everyone in the service drive is very friendly and helpful. Especially the service drive manager Jake. I rea More

by baronperry80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake

Sep 27, 2022

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are glad your time with us was friendly and helpful! We hope to see you again here at Southwest Kia!

August 14, 2022

Dealership Rating
Employee Rating

Customer friendly Wait time was very minimal Quick on customer needs Salesperson is very friendly More

by Bpmunden
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Clark

Aug 16, 2022

Southwest Kia - Dallas responded

Hello! Thank you for this kind review regarding your recent experience with us. Our Sales Team is elated to have been friendly and timely during your visit. Please come back and see us again at Southwest Kia for your future automotive needs.

July 31, 2022

Dealership Rating
Employee Rating

I had an excellent experience with Salvador and the entire staff. I was having hard time finding my dream car, Salvador made sure to keep me at the top of his call back list when cars came in that he t More

by Donna Pearson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Constantine Boury , Jonathan Smith

Aug 01, 2022

Southwest Kia - Dallas responded

Hello Donna. At Southwest Kia, we strive for a high level of customer satisfaction and reviews like yours are what we always aim for. We're glad we had the opportunity to help you with your automobile purchase. If you need further assistance, please don't hesitate to reach out to us.

July 21, 2022

Dealership Rating
Employee Rating

Upbeat, positive, and fantastic atmosphere to buy a vehicle! Great customer service and really cares about getting what the customer wants and needs! More

by Chastin S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ash

Jul 21, 2022

Southwest Kia - Dallas responded

Hi Chastin, Thank you for the review! It was a pleasure to work with you here at Southwest Kia! We look forward to seeing you again soon!

May 23, 2022

Dealership Rating
Employee Rating

Great experience. Everyone was very friendly. Salvador Mercado took care of me, answered all my questions, was helpful without being pushy. More

by cswike+kiareview
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Clark , Jonathan Smith

May 31, 2022

Southwest Kia - Dallas responded

Hi, Thank you for the review! It is great to hear that Salvador was able to provide you with all the answers you needed, he will surely appreciate the kind words! We hope to work with you again here at Southwest Kia!

April 28, 2022

Dealership Rating
Employee Rating

The advisor keep me informed and told me what my vehicle needs and showed me how the status of my vehicle was it was appreciated. More

by Mavericks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

Southwest Kia - Dallas responded

Hello, thank you for your kind words for our Southwest Kia team. We appreciate your business and we hope to see you again down the road to earn your fifth star.

April 16, 2022

Dealership Rating
Employee Rating

Extremely friendly and courteous team. Sales rep Salvador was great and kept us in the loop with updates on our vehicle’s build progress and delivery. More

by Fangd16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amer Husseini , Jonathan Smith

May 04, 2022

Southwest Kia - Dallas responded

Thanks for the kind words and recognizing Salvador! We're delighted to hear them and look forward to seeing you again soon at Southwest Kia!

March 28, 2022

Dealership Rating
Employee Rating

Everything was great . very kind , Great customer service, friendly, They were awesome from the time we walked in unto the time we drove off. More

by TERRYWHITE28
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Constantine Boury

Apr 01, 2022

Southwest Kia - Dallas responded

Hi Terry, thanks so much for trusting the team at Southwest Kia with your automotive needs. We look forward to serving you again soon.

March 23, 2022

Dealership Rating
Employee Rating

Everyone that helped me with my car purchase was helpful and make the process seamless. More

by SATORI67
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Constantine Boury , Jonathan Smith

Mar 28, 2022

Southwest Kia - Dallas responded

We appreciate your positive feedback & recommendation!

March 19, 2022

Dealership Rating
Employee Rating

Everything went well at the dealership while waiting on me car to worked on. I looked at new cars while waiting More

by ANNIEBUSBY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Constantine Boury , Josh Lozier

Mar 21, 2022

Southwest Kia - Dallas responded

Thanks for the recommendation and kind words, Annie. Our team at Southwest Kia is always on stand by to assist you however needed. We look forward to serving you well into the future!

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