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Sam Ferrille

Overview Reviews (9)

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Sam Ferrille

Lou Bachrodt Auto Mall

7070 CHERRYVALE N BLVD
Rockford, IL 61112

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4.6

9 Reviews

Overview Reviews (9)

4.6

9 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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9 Reviews of Sam Ferrille

March 14, 2026

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They were very helpful, and kind explained everything so I could understand did a great job I could understand did a great job More

by leapoffaith826

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Joe Luy, Mike, and Phil

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Mar 18, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear our team was helpful and took the time to explain everything clearly. We appreciate you choosing us and look forward to helping you again in the future. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 18, 2026

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Everyone there I dealt with is knowledgable and seem honest. They were fast and had great suggestions based on what I was looking for. honest. They were fast and had great suggestions based on what I was looking for. More

by nckhoffman

Verified Customer

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Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: Adam Dokken , Bill in finance

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Feb 19, 2026 -

Lou Bachrodt Auto Mall responded

We really appreciate that, thank you! I’m glad the team came across as knowledgeable and honest. We always try to keep things straightforward and make solid recommendations based on what you’re actually looking for. Thanks again for the support. We’re here anytime you need us! Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

Mar 18, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear our team was knowledgeable, honest, and able to help guide you in the right direction. It’s great to know everything was handled quickly as well. We appreciate you choosing us and look forward to helping you again. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 08, 2026

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Good experience overall. First time buying a car here. Hopefully will come back for another purchase. First time buying a car here. Hopefully will come back for another purchase. More

by mikeblock51

Verified Customer

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Recommend Dealer

Yes

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December 29, 2025

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Prosper and Sam were great to deal with. Very friendly and knowledgeable. Financing was quick and painless. Very friendly and knowledgeable. Financing was quick and painless. More

by hulstedt5

Verified Customer

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Prosper Rubino

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November 11, 2025

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They have always taken care of me with five star service. The sales dept. and the service dept. are the best bar none. The sales dept. and the service dept. are the best bar none. More

by 341boyce

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Al Luna

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September 16, 2025

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Brought my car in a day early got it back two day later this place sucks this place sucks More

by robertlowery99

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Recommend Dealer

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, James Egan, Al Luna, Barb Madisen

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September 08, 2025

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Service dept knowledgeable, friendly, on time! Salesman concerned about what I wanted, easy to work with! Salesman concerned about what I wanted, easy to work with! More

by Slee320

Verified Customer

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Recommend Dealer

Yes

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July 15, 2025

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Thank you so much you guys are awesome we have couple more bmw that they will need service thank you again more bmw that they will need service thank you again More

by shoultz1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, James Egan, Al Luna, Barb Madisen

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June 27, 2025

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Employees were wonderful, prossional in every way. They were able to explain everything about my new car in terms my wife could understand. They were able to explain everything about my new car in terms my wife could understand. More

by freeburgt

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, James Egan, Al Luna, Barb Madisen

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