Sam Kawas

Staff were absolutely amazing, zero complaints. Worked with our family on the vehicle, price and complications with check, but they did everything in their power to get us the car. Also had two ado Worked with our family on the vehicle, price and complications with check, but they did everything in their power to get us the car. Also had two adorable puppies in the dealership, who were so friendly and cute (though I think they're only there on Saturdays) could not recommend this dealership more!!! More

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I had an incredible experience thanks to Scott Gorgies, Gus Abdul, and Vic Oraha. Their professionalism, friendliness, and attention to detail made the entire process smooth and enjoyable. They went above Gus Abdul, and Vic Oraha. Their professionalism, friendliness, and attention to detail made the entire process smooth and enjoyable. They went above and beyond to make sure everything was handled perfectly, and the pricing was great too! More

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Mark, Terry, Gus, and Jim set the tone with their leadership. They were professional, personable, and clearly passionate about providing top-tier customer service. They made me feel valued the moment leadership. They were professional, personable, and clearly passionate about providing top-tier customer service. They made me feel valued the moment I walked in, ensuring every detail was handled with care and efficiency. Scott and Sam, my sales reps, were incredible to work with. They took the time to understand exactly what I was looking for, answered every question with patience, and guided me through the process without any pressure. Their knowledge of the vehicles and their attention to detail made the experience both easy and exciting. In the finance department, Aaron and Moe were equally impressive. They explained everything clearly, worked hard to find the best rates and terms, and made the final steps quick and hassle-free. What truly stood out was the team’s teamwork and authenticity. It didn’t feel like a transaction, it felt like a partnership. I drove away in my new car feeling confident, happy, and completely satisfied. If you’re looking for a dealership that treats you with respect, listens to your needs, and delivers outstanding service from every department, Suburban Ford of Troy is the place to go. I can’t recommend them highly enough! I will be back, thank you! More

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The whole team was amazing start to finish! Sam was honest, patient, and had great communication throughout the entire process- making it super simple! Moe is amazing - wish I could work with Sam was honest, patient, and had great communication throughout the entire process- making it super simple! Moe is amazing - wish I could work with him everyday. Sending all my friends and family to see this team! More

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Outstanding sales consultant! Works for and looks out for his clients. Great service and exceexs expectations. Scott is awesome Works for and looks out for his clients. Great service and exceexs expectations. Scott is awesome More

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Aaron was a great help and explained everything we needed to know about our financing. Very personable and friendly as well. to know about our financing. Very personable and friendly as well. More

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The best experience! Brian went above and beyond to find exactly what we were looking for. Everyone was helpful, welcoming and friendly. Will be purchasing another vehicl Brian went above and beyond to find exactly what we were looking for. Everyone was helpful, welcoming and friendly. Will be purchasing another vehicle very soon! More

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My experience was amazing and Joe helped me every step of the way and answered every question I had. I didn't feel pressured into any choice and he helped me find exactly wat I was looking for. the way and answered every question I had. I didn't feel pressured into any choice and he helped me find exactly wat I was looking for. More

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Mark Lange, General Manager, and his team provided exemplary customer service in my recent lease buyout & warranty repair issue. Response was impressively prompt, professional & personable. Would high exemplary customer service in my recent lease buyout & warranty repair issue. Response was impressively prompt, professional & personable. Would highly recommend Suburban Ford of Troy & will continue to utilize their service department for future repairs on my beloved (but sadly discontinued) Ford Fusion. More

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Outstanding customer service. Samer assisted with my purchase and he was great. I will be going back to Suburban Ford of Troy for my vehicle purchase. Samer assisted with my purchase and he was great. I will be going back to Suburban Ford of Troy for my vehicle purchase. More

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