51 Reviews
Write a Review51 Reviews of Sam McLaughlin
April 19, 2024
Excellent car buying experience! Would recommend to anyone! DSLB GMC made my buying experience one to appreciate and always recommend. I will be returning to buy cars in the future! Would recommend to anyone! DSLB GMC made my buying experience one to appreciate and always recommend. I will be returning to buy cars in the future! More
Other Employees Tagged: Andrew Helt, Beverly White, Jason Cromer, Dani Partridge, Jose Cruz
April 12, 2024
Hassle-free experience! Everything was taken care of. Shout out to Ryan Michaud! Great communication and great customer service! Everything was taken care of. Shout out to Ryan Michaud! Great communication and great customer service! More
Other Employees Tagged: Ryan Michaud
April 10, 2024
Samantha was really helpful. She kept me informed every step of the way. Since I bought the vehicle from here its nothing but a pleasure everything I come. Good job. She kept me informed every step of the way. Since I bought the vehicle from here its nothing but a pleasure everything I come. Good job. More
Other Employees Tagged: Dani Partridge , Nathan
April 06, 2024
I was looking for a truck to pull a 5th wheel and JaQi went above and beyond to secure me in a very nice 2500HD Denali. She wasn’t pushy and she was very helpful ensuring that all the minor details were t went above and beyond to secure me in a very nice 2500HD Denali. She wasn’t pushy and she was very helpful ensuring that all the minor details were taken care of throughout the process. Great time and great experience. Thanks again! More
Other Employees Tagged: Jose Cruz, Steve Snell, JaQi Lloyd
April 03, 2024
Best car buying experience ever! ! Danielle, our sales person and Jose in finance make the perfect team!! Would highly recommend to everyone shopping for a new or used car. If we coul ! Danielle, our sales person and Jose in finance make the perfect team!! Would highly recommend to everyone shopping for a new or used car. If we could give more than five stars to this rating, we certainly would. Many thanks to Mr. Scott Lee and his entire team for making this a wonderful experience for us. More
Other Employees Tagged: Richard Martinez, Scott Lee, Andrew Helt, Floyd Allen, Dani Partridge, Jose Cruz
March 28, 2024
This dealership has been going downhill. I have had issues three of the last four times I had maintenance completed here. I used to really trust this dealership but I cringe everything they I have had issues three of the last four times I had maintenance completed here. I used to really trust this dealership but I cringe everything they have my truck. The issues I've had: during a service they left the cabin air filter and cover in the floor board and my glove box left hanging open by the hinge. During the same visit I was charged for DEF that I didn't want. They ultimately made this right by refunding me the DEF. During another visit I had a routine service and they didn't get the oil filter tight. I bought this when I got home and took it back. They said they didn't have anyone available to top off my oil. I demanded it get corrected and finally they did make it right. Most recently they replaced a coolant bypass valve under warranty and three days later I got another check engine light. They kept it four days just to tell me it had air in the cooling system. There wad coolant spilled in the engine bay that was not cleaned up. I had to ask them to make that right and they cleaned it up. I want to continue to use them for my future services but I am worried I will just get bad service. More
Other Employees Tagged: Jeremy Cadle , Simon Pruitt
March 09, 2024
service personnel were quick, very helpful answering all my questions and professional. Was told Kyle did the camera installation. It was excellent. my questions and professional. Was told Kyle did the camera installation. It was excellent. More
Other Employees Tagged: Simon Pruitt
March 08, 2024
I continue to be well pleased with David Scott Lee Buick GMC. Samantha, the service advisor who has assisted me the last two times I have had my truck serviced, is knowledgeable, professional, cheerful, an GMC. Samantha, the service advisor who has assisted me the last two times I have had my truck serviced, is knowledgeable, professional, cheerful, and respectful. More
February 13, 2024
Superb evolution from start to finish. Excellent use of technology and personal interaction to ensure I was aware of exactly where my vehicle was in the service process. Was a long time Excellent use of technology and personal interaction to ensure I was aware of exactly where my vehicle was in the service process. Was a long time GMC FWB customer…no more. Lee Buick really exposes how bad Step One GMC is. More