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Sam Pedraza
Sam Pedraza at Southern Hyundai Chesapeake
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Sam Pedraza | Page 6

Service Consultant

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

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4.8
84 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

Languages Spoken

Spanish Spanish

4.8

84 Reviews

Write a Review

84 Reviews of Sam Pedraza

May 02, 2024

Dealership Rating
Employee Rating

Sam has always taken care of me and my car when I take it to them. More

by GOVAN.KAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Johnson, Richard Gmelin, Jimmy Stancil, Brandon Davis, Kevin Thompson, Justin Champ, Mark McCarty

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May 03, 2024

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 30, 2024

Dealership Rating
Employee Rating

Instructions and the work to be accomplished was explained. Everything went very well. Very professional. In and out in less than hour. More

by dnhnsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley

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May 01, 2024

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 30, 2024

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Employee Rating

Friendly, fast, professional and highly recommended. Can't wait to bring my car back for it's next service More

by CrazyMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cook, Angela Christie

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April 28, 2024

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Amazing people! Wouldnt take my car anywhere else. They truly care about their customers. Can't wait to go back More

by CrazyMom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Edwards, Jimmy Stancil, Steve Cook, Justin Champ, Angela Christie

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May 01, 2024

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 27, 2024

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Employee Rating

Quick reliable service at southern hyundai! Also provides customer care that actually cares! Highly recommended More

by jennoelle3268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Marinov

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May 01, 2024

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 26, 2024

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Employee Rating

Sam have great customer service Appreciate the service with the courtesy transportation while the car is being serviced More

by Chambers_62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley

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May 01, 2024

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 26, 2024

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Great , fast service and kind customer service. I would use them again . Have a great day More

by esquibelroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 01, 2024

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 24, 2024

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Employee Rating

The dealership was very clean and the service I received from Sam was great. End More

by hrt657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2024

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 24, 2024

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Employee Rating

They have been wonderful to work with. Service is spot on and they are always pleasant, responsive and professional. More

by DAH418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cook, Angela Christie, Vladimir Marinov

Helpful
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Apr 25, 2024

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 23, 2024

Dealership Rating
Employee Rating

Sam was extremely dismissive of my needs, from my entry into the service area. He was curt and made keep feel like my business was not important. I arrived merely to drop off my genesis g80 for through 97, More

by nc1graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Apr 24, 2024

Southern Hyundai Chesapeake responded

"Nc1graham" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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