Sam Serio | Page 16

DO NOT BUY USED CARS FROM HERE My husband and I bought a used vehicle from here 5 days ago. The experience with sales was wonderful, Sam & Nate were great to work with. However the My husband and I bought a used vehicle from here 5 days ago. The experience with sales was wonderful, Sam & Nate were great to work with. However the second we left, we noticed a turn signal light was out and there was a crack in the windshield. This morning my husband removed the MD inspection sticker and found ANOTHER large crack hidden by the sticker. When I called Antwerpen to let them know of our dissatisfaction they said “I don’t know what you expect us to do”. We just paid 34k for this vehicle and they could care less about the problems their service department hid from us. We will not be working with them again and are highly upset and unimpressed to say the least. Wish they were as wonderful from beginning to end as the Sam & Nate. More

Helpful 0

Report | Print

satisfied customer My family has purchased 3 cars from antwerpen and all them have been thur Sam. He is friendly and very helpful and seems to always make sure the custo My family has purchased 3 cars from antwerpen and all them have been thur Sam. He is friendly and very helpful and seems to always make sure the customer gets what they want. We would highly recommend Sam. More

Helpful 0

Report | Print

Great Customer Service Sam was excellent with us for the entire car buying experience. This was a purchase for our son’s first car and he enjoyed the great customer service, Sam was excellent with us for the entire car buying experience. This was a purchase for our son’s first car and he enjoyed the great customer service, as well. Salespeople like Sam Serio are the reason we continue to come back to Antwerpen Volkswagen! Thank you!! More

Helpful 0

Report | Print

MY new beetle Sam is awesome! Great deal, great service!!! And Jack said YES!! This is my second time coming here and am so happy to have Sam as my guy! Sam is awesome! Great deal, great service!!! And Jack said YES!! This is my second time coming here and am so happy to have Sam as my guy! More

Helpful 0

Report | Print

Awesome! Nathan, Sam, and Chris were awesome! Walked in and was greeted at the door with big friendly smiles. Walked out with exactly what I wanted! Nathan, Sam, and Chris were awesome! Walked in and was greeted at the door with big friendly smiles. Walked out with exactly what I wanted! More

Helpful 0

Report | Print

Great experience v Sam is the most knowledgeable salesperson we have came across. He walked us around the car telling us about all the safety that has been put into the Sam is the most knowledgeable salesperson we have came across. He walked us around the car telling us about all the safety that has been put into the development of this Jetta. The test drive was on road conditions that were highway and slower speed rough terrain. From the headlights to the tail lights he had every answer to every question we had. When it came down to the payments he was able to get us where we neeeded to be. Sam has an outgoing personality that doesn't come off pushy or abrasive. Sam will definitely be our future Volkswagen sales person. "We Said YES" More

Helpful 0

Report | Print

Fantastic service and assistance Sam was fantastic to deal with. From start to finish he made sure I understood every feature and how to utilize them. The negotiation process was easy Sam was fantastic to deal with. From start to finish he made sure I understood every feature and how to utilize them. The negotiation process was easy and he took the time with me during my decision making. I would recommend anyone in the market for a new vehicle to give him a call. Thanks Sam! More

Helpful 0

Report | Print

Antwerpen VW and Sam Serio Best dealership to deal with...I'm a loyal customer since 1998 and keep coming back! A+++ And ask for Sam Serio....he's great! Best dealership to deal with...I'm a loyal customer since 1998 and keep coming back! A+++ And ask for Sam Serio....he's great! More

Helpful 0

Report | Print

Customer focused car buying experience Sam answered all my questions, even the ones I didn’t think to ask! I drove in thinking I would begin my new car search, and drove away hours later, w Sam answered all my questions, even the ones I didn’t think to ask! I drove in thinking I would begin my new car search, and drove away hours later, with my brand new Jetta! The entire Antwerpen Team made this big decision practically painless. Thank you! More

Helpful 1

Report | Print

VW Family Thanks you Sam and Yancey for making our experience wonderful! We were able to quickly close a deal for three new vehicles to provide our family with Thanks you Sam and Yancey for making our experience wonderful! We were able to quickly close a deal for three new vehicles to provide our family with not only SAFE but economical and stylish transportation! The knowledge and streamlined process made for a painless experience! Excellent customer service! Thank You !!! ( and #FC 😉). More

Helpful 0

Report | Print