Sam Vanderslice
Sam Vanderslice at Southern Dodge Chrysler Jeep Ram FIAT

Sam Vanderslice

Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.5
230 Reviews
4.5

230 Reviews

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230 Reviews of Sam Vanderslice

March 18, 2026

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Everyone was so nice and helpful. The time frame of getting it done was great. This dealership was awesome. Thank you. More

by dapb12
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Recommend Dealer
Yes

Other Employees Tagged: Ernest Chalkley

March 17, 2026

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Professional friendly staff and quick service if possible for vehicle. Honest with car problems and informative More

by TrishaS
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Recommend Dealer
Yes

March 12, 2026

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I was pleased to get a vehicle taken good care of and in a timely manner thanks !!! More

by BRITTNEY.L.THOMAS87
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Recommend Dealer
Yes
Mar 12, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 22, 2026

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They charged me 2 diagnostic fees when my truck was in the same bay with the same tech, and got charged $350. I told them what the issue was, and got charged for it anyway. And the best part, nothing wa More

by KSWORDS70
Recommend Dealer
No

Other Employees Tagged: Tina Dickenson

Mar 05, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention, Kevin. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

Mar 05, 2026

KSWORDS70 responded

Kevin Swords Kswords70@ymail.com

Mar 05, 2026

KSWORDS70 responded

I've bought several vehicles from dealership, but my part experience with your service department and being scammed on fees I will not buy another vehicle from Southern again. Kevin Swords I'm in your database

February 10, 2026

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For me to have made an appointment, the wait time is ridiculous! This is unexceptable. More

by NISHAMOM11
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Recommend Dealer
No
Mar 03, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 10, 2026

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Great customer service nice and clean facility. The work was done completely. an accurately.thank u More

by DAQUEEEEEN
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Recommend Dealer
Yes

February 01, 2026

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Always dependable service and knowledgeable repair service. Wish he was back giving service to customers. More

by DJCOOPER05
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Recommend Dealer
Yes

January 23, 2026

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Had a state ins done. took it to princess anne collision and repair shop because I knew it should have failed state inspection. To my thinking the mechanics tell me, there More

by Liam
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Recommend Dealer
No

Other Employees Tagged: Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley , If tim is the manager I spoke with the day of the inspection he should be fired, all due respect you cannot be a negligent manager and expect good results.

Jan 23, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

I hear you, and I’m not going to dismiss this. If your vehicle should have failed a state inspection, we need to know exactly why it passed and address it immediately. Please send the VIN (last 8 is fine) and the inspection date/time, along with what Princess Anne Collision found. I’m going to pull the inspection documentation and have our team audit the inspection process and results. We’ll follow up with you after we’ve reviewed everything and determine the next steps.

January 12, 2026

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Great service during this holiday season. Sam was nice and respectful and was able to complete our requests in a very timely manner. We appreciate this dealership and all the quality work the More

by scott.mahone
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Recommend Dealer
Yes

December 29, 2025

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I've always had the best customer service here. I've been going to Southern for about 10 years now with the same vehicle. More

by Shenia Finney
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Recommend Dealer
Yes
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