Samuel Fields

Agreed to purchase a car until finance department added undisclosed and unwanted add-ons to the purchase price of $1250. While he agreed to remove the fees after discussion, he was unapologetic. His mana undisclosed and unwanted add-ons to the purchase price of $1250. While he agreed to remove the fees after discussion, he was unapologetic. His manager was likewise unsympathetic and complicit in supporting this practice. Also, while they say they have no dealer handling fees, it is their common practice to make you pay $599 for the 3M Clear Mask. They say this fee is mandatory to buyer. Sales person Ellie was great. Finance manager Samuel Fields and his manager Hoan Bui were horrific. Consumer beware! More

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Sam was very good and explained car features very well. . the possible improvement is to reduce the purchase time . 5 hours is too long ( not Sam's fault). The experience of car selection and features by Sa . the possible improvement is to reduce the purchase time . 5 hours is too long ( not Sam's fault). The experience of car selection and features by Sam was excellent, well done. More

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My experience at Planet Hyundai was excellent. Their sales philosophy was exactly as stated. No pressure. Sam Fields did an excellent job. I was replacing a 2020 Tucson n that had been totaled Their sales philosophy was exactly as stated. No pressure. Sam Fields did an excellent job. I was replacing a 2020 Tucson n that had been totaled in an accident. BTW - the vehicle performed as I expected it to.. I walked away. sore over time, but alive and well. Tim, the Finance Mgr was also friendly, professional and helpful. I would not hesitate to recommend this dealership. Also, I am an 88 year old woman and was treated with professional and supportive assistance in this buying experience. The car was delivered in perfect condition. I also endorse the product. More

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