Samuel Page-Brown

After multiple disappointing experiences with Conicelli I have finally decided to leave a review just out of principle at this point regarding the dishonesty, total lack of empathy, and total lack of profess have finally decided to leave a review just out of principle at this point regarding the dishonesty, total lack of empathy, and total lack of professionalism and ethics on their part. Short story is my wife and I have attempted to purchase a car from them for over 7 months. We eventually became so frustrated with them when they finally told us we need to outbid other people on the cars or we won’t get one and that they can’t do deposits of any kind to reserve a car when it comes in. The story on how we actually purchase kept changing with the many different sales people we have had and finally I asked them to remove us from their system. But the calls kept coming!!! I finally spoke with someone named Pete very recently bc I wanted us off the list. However he seemed to be more competent than anyone I had spoke with before and asked him to keep me in the loop again. Within 2 days he called to say they had the car we were waiting on and I said we want it and to call my wife. They spoke within 20 mins and then we gave them the credit card info to make the deposit only to find out that the car had been sold to someone else 10 mins before we made the deposit which is absurd because we were already committed to buy the car a full hour prior to that. This dealer and especially Manny are total jokers and there is nothing “Nice” about them. You’ll have the typical cringy experience that you expect from a dealer and all the hidden insincerity that goes along with it that you suspect is really lurking behind their fake smiles. More

Helpful 2

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Our first salesman wasn’t very helpful but our second one who sold us our car was. Ryan Hood was very friendly and personable and made us feel like we were making an informed decision about our Hylander. He who sold us our car was. Ryan Hood was very friendly and personable and made us feel like we were making an informed decision about our Hylander. He was knowledgeable about the vehicle and clear about what we were purchasing. Ryan has great communication skills and was able to keep us in the loop with the status our our Hylander, and even got it to us sooner than expected. Thank you, Ryan! More

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I have bought multiple cars from Conicelli and have appreciated the fair treatment through the buying process and probably most important the long term maintenance service support appreciated the fair treatment through the buying process and probably most important the long term maintenance service support More

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"I urgently needed a car as my previous car died unexpectedly and I drive daily for work to meet with clients. I called Sam and told him what I was looking for. He immediately went to work pulling unexpectedly and I drive daily for work to meet with clients. I called Sam and told him what I was looking for. He immediately went to work pulling up my options and sharing them with me. Sam went above and beyond to help ensure I found the best vehicle for my situation. They have a huge selection of new and used vehicles to choose from. The staff worked quickly and efficiently to run my credit and get me in my new car! I told my close friend about my experience and how impressed I was that he met with Sam as well to start the search for his next vehicle. I highly recommend checking out the dealership and stopping in to see Sam. Sam is THE MAN!!" More

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Great service, responsive and friendly. I was updated regularly and I had a great salesman! I was updated regularly and I had a great salesman! More

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Sam was extremely helpful and knowledgeable, he answered all my questions and made me feel comfortable when looking for a car. all my questions and made me feel comfortable when looking for a car. More

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Sam was very pleasant and helpful, able to answer all questions and give reasonable advice questions and give reasonable advice More

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Sam was incredibly friendly and helped set me up with a great vehicle. He worked with me to help come up with a payment plan that works great for me great vehicle. He worked with me to help come up with a payment plan that works great for me More

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This dealership provides excellent customer service. Samuel was generous and attentive and made my experience great. Samuel was generous and attentive and made my experience great. More

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