Sandra Minelli
Sandra Minelli at Ocean Honda of Hanover

Sandra Minelli

Business Manager

Ocean Honda of Hanover

2060 Washington St.
Hanover, MA 02339

5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Sandra Minelli

June 08, 2026

Dealership Rating
Employee Rating

I can’t say enough good things about Lou DeFranco. He went above and beyond in every possible way to make sure I was taken care of. He was patient, attentive, and genuinely kind—not just doing his job More

by Trishee0828
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Defranco, Kellayne Fernandes , Lou Defranco

Jun 09, 2026

Ocean Honda of Hanover responded

It’s wonderful to hear Lou’s attentiveness and kindness turned a stressful situation into a smooth, reassuring experience. Your five-star rating means a lot, and we’re here whenever you need us again. Thank you for sharing how Lou set the standard for service. Jason Zimbran General Manager jason.zimbran@oceanhonda.com

Jun 09, 2026

Trishee0828 responded

Thank you so much, Jason, for taking the time to respond. My experience with Lou at Ocean Honda of Hanover was truly exceptional from start to finish. What could have been a stressful situation turned into a positive one because of his professionalism, patience, and genuine kindness. Lou went above and beyond to make sure every question was answered and every concern was addressed. It’s rare to find someone who is not only knowledgeable but who also genuinely cares about providing outstanding customer service. He made me feel valued as a customer, and that level of dedication does not go unnoticed. Ocean Honda of Hanover is fortunate to have someone like Lou representing the dealership. The outstanding service I received is exactly why I will continue to return and recommend Ocean Honda of Hanover to family, friends, and anyone looking for a dealership that truly puts its customers first. Thank you again for such a wonderful experience!

May 01, 2026

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Matt was very professional and very efficient very knowledgeable and answered all my questions. Made me feel comfortable and worked with me to meet my needs More

by SHERIFEENEY00
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Devlin , Not sure who the person was

May 01, 2026

Ocean Honda of Hanover responded

We appreciate you choosing us for your new Honda HR-V. Matthew’s professionalism and expertise ensured your questions were answered and that you felt comfortable throughout the process. Jason Zimbran General Manager jason.zimbran@oceanhonda.com

April 29, 2026

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Great dealership and extremely nice staff. Wonderful experience! It was a very easy and quick process & I would advise anyone looking for a car to stop in and visit Ocean Honda. They are the More

by jjkharrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Zimbran

Apr 29, 2026

Ocean Honda of Hanover responded

We’re thrilled our team made your Honda CR-V service quick and pleasant. Thank you for sharing your experience and recommending us. We look forward to assisting you again in the future. Jason Zimbran General Manager jason.zimbran@oceanhonda.com

April 28, 2026

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The team was friendly, helpful, knowledgeable, experienced. I would recommend them to others. The dealership is conveniently located. More

by BEACHGAL14365
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Danger Fully

Apr 28, 2026

Ocean Honda of Hanover responded

We’re glad our team’s friendliness and expertise made your visit so positive. It’s wonderful you’d recommend us and found our location convenient. Enjoy your new Honda CR-V Hybrid! Jason Zimbran General Manager jason.zimbran@oceanhonda.com

April 08, 2026

Dealership Rating
Employee Rating

Yet another fantastic experience at Ocean Honda Hanover. Naturally, I went back to my favorites, Kellayne and Sandra from the Finance department! Kellayne made the entire process seamless. She efficiently g More

by jmc9412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2026

Ocean Honda of Hanover responded

Thank you for trusting us again as you picked up your new Honda Pilot Trailsport. Kellayne’s seamless guidance, along with Jason and Nick’s support, ensured a smooth process, and Sandra’s clear explanations and rate negotiation made all the difference. We appreciate your loyalty and look forward to assisting you with your automotive needs. Jason Zimbran General Manager jason.zimbran@oceanhonda.com

March 26, 2026

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Employee Rating

Very pleasant and easy transaction with Aaron and Ocean Honda. They managed to take the stress out of buying a car. More

by PHIL90
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pincus

Mar 26, 2026

Ocean Honda of Hanover responded

We’re glad Aaron helped make your car purchase stress-free. It’s wonderful to hear the process was pleasant and straightforward. Thank you for choosing Honda. Jason Zimbran General Manager jason.zimbran@oceanhonda.com

January 15, 2026

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Everyone was friendly and nice and the service was fast and well done. Very good service More

by manulondero27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Zimbran, Manny Pina

January 11, 2026

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Knowlegable staff - low pressure sales - excellent experience all around - would use them again in the future More

by j.algird
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pincus

January 10, 2026

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Employee Rating

Great experience! The customer service was excellent professional, friendly, and transparent throughout the whole process. The car was exactly as described and in grea More

by Taina Guimarães
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Devlin

December 31, 2025

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Employee Rating

The car buying experience was easy and without heavy sales pressure. The staff was helpful at every step. Arron was knowledgeable about the vehicle and the whole buying experience. Very professional and More

by KEE352
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jason Zimbran, Aaron Pincus

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