Sandy Diaz

When you buy a car from a dealership, you expect to be able to drive home without any trouble. Not from this dealership. Approximately 25 miles the oil light turns on and I have to pull over only to find able to drive home without any trouble. Not from this dealership. Approximately 25 miles the oil light turns on and I have to pull over only to find the the oil pan gasket is leaking. Now I have to walk to a gas station to purchase 5 qts of oil then walk back to my car and start to fill it. It would have cost them maybe 75-125 dollars to fix it but they couldn't/wouldn't do that. Also I recieved a text asking me to call the dealership and no one answered. Great customer service. More

by User-412c2ee01e Verified Customer Verified Customer

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Wonderful experience very welcoming team that helped me get into the car I wanted to purchase. Overall a great and seamless experience! I highly recommend. get into the car I wanted to purchase. Overall a great and seamless experience! I highly recommend. More

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Very welcoming we spoke to Vladimir and he did everything for me and my family to get another vehicle. Our previous vehicle a day earlier had A catastrophic engine failure me and my family are forever gratef for me and my family to get another vehicle. Our previous vehicle a day earlier had A catastrophic engine failure me and my family are forever grateful to Vladimir for working his magic More

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I would personally not purchase a vehicle here again. Process of buying was fine, however the car was supposed to have ceramic coating and all this extra stuff they claim is $2000 package but looking at Process of buying was fine, however the car was supposed to have ceramic coating and all this extra stuff they claim is $2000 package but looking at the vehicle it wasn't done. Also I was told it was detailed but since they had to drive it to me it got dirty. Not sure how windows inside and floors got dirty except drive side would be understandable. Overall it's a Mitsubishi dealer claiming to be some 5 star dealership but that's definitely not the case. Nothing sets them apart by any means in my opinion. I bought an EV vehicle and was given it with 18 miles range left. Overall seems ridiculous to me and to the vehicle manufacturer when I spoke with them. More

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Purchasing the Outlander was a smooth and straightforward experience. The dealership staff were helpful, the paperwork was minimal, and I was able to drive away with the vehicle the same day. experience. The dealership staff were helpful, the paperwork was minimal, and I was able to drive away with the vehicle the same day. More

by nievesfamily2021 Verified Customer Verified Customer

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Great work! Very satisfied with service! The whole team was very accommodating and attentive during the buying process. Thank you all so much! Very satisfied with service! The whole team was very accommodating and attentive during the buying process. Thank you all so much! More

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MY GUY WAS OUTSTANDING WITH HIS KINDNESS AND PRODUCT KNOWLEDGE THANK YOU FOR YOUR HELP KNOWLEDGE THANK YOU FOR YOUR HELP More

by dtitussr Verified Customer Verified Customer

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I wanted to express my sincere gratitude for the excellent service I received during my recent car purchase. I was particularly impressed with David and Sandy who's patience, knowledge, and prof excellent service I received during my recent car purchase. I was particularly impressed with David and Sandy who's patience, knowledge, and professionalism were key because my purchase experience was 100% virtual. They took the time to understand my needs and preferences and patiently answered all my questions. Upon request, David personally recorded a video of the interior and exterior of the vehicle, narrating key features to provide me a more informed perspective of the vehicle. David expertly demonstrated the car's features and performance. I also appreciate the clear and transparent communication throughout the entire process from David and Sandy . Thank you again for a truly positive car buying experience. I'm very happy with my new car, and I highly recommend Wesley Chapel Mitsubishi to anyone looking to purchase a vehicle." More

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I recently purchased a car from Jacobs Mitsubishi-Wesley Chapel and I couldn’t be happier with my experience! David Caquias was my vendor, he was super welcoming and professional. The whole process was smoo Chapel and I couldn’t be happier with my experience! David Caquias was my vendor, he was super welcoming and professional. The whole process was smooth. I initially was talking with Vladimir Bello but he was off the day I went so David took over. I really appreciate both of them for made this a really nice experience. Thank you guys. They are an incredible team. I also wanted to say thank to Sandy Diaz. She took the time to schedule the appointment for me that day and when I get there she was so friendly and nice. Overall a great and amazing experience with all of them. 10 stars for Jacobs Mitsubishi in Wesley Chapel. More

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Helped me out with financing for our dream family car. Very professional, helpful ,and friendly!! Would definitely recommend :) Thank you to the financing team and to Vlad! Very professional, helpful ,and friendly!! Would definitely recommend :) Thank you to the financing team and to Vlad! More

by sarahhtasker Verified Customer Verified Customer

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