Savannah Mahalak | Page 3

They where pleasant and there was no wait I was in and out. I would definitively refer this dealers service center. out. I would definitively refer this dealers service center. More

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Took vehicle for an oil change waited almost 2 hours but staff were great and apologetic for wait time. Overall would recommend to purchase or service vehicle from here. staff were great and apologetic for wait time. Overall would recommend to purchase or service vehicle from here. More

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Second time getting my oil change there and first time was great in and out in about 30 minutes. This time had and appointment and even confirmed with them when they called an hour prior to my appointment was great in and out in about 30 minutes. This time had and appointment and even confirmed with them when they called an hour prior to my appointment. At check in they said it would be awhile since there were a number ahead of me, walk ins. I asked doesn’t appointments have priority over walk ins and they said they had appointments. So either they over booked for the same time, or walk ins have priority? It took an hour and thirty minutes for an express oil change. Also told him had an issue with the second row headrest both when they called to confirm appointment and also at check in, it never was put on work order, so now need to make another appointment but will go elsewhere More

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Sold a vehicle knowing it had a bad transmission. Worst experience I’ve had in my67 years! I would never recommend them for anything! Worst experience I’ve had in my67 years! I would never recommend them for anything! More

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Excellent Service experience! Staff was friendly and knowledgeable. All service for my Ram completed professionally. knowledgeable. All service for my Ram completed professionally. More

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Everyone was very professional and accommodating! I really like the fact that I was offered a ride home and when my car was finished it was dropped off at my house! No worries for me! I would definitel really like the fact that I was offered a ride home and when my car was finished it was dropped off at my house! No worries for me! I would definitely recommend Lake Wales Dodge! More

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Great overall staff of competent caring people here. During oil change (9-9-21) serviceman Gary noted leaves in engine compartment / cleaned out finding A/C filters clogged & musty odor. He fixed that & During oil change (9-9-21) serviceman Gary noted leaves in engine compartment / cleaned out finding A/C filters clogged & musty odor. He fixed that & noted 'torn boot' on inspection report. Savannah M at service desk noticed & researched the boot & found that my guarantee would end in a few weeks (9-26-21). She ordered it for next morning service repair. It was done quickly. This saved me over $500. Thank you!! I recommend this dealership More

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Had my Renegade towed to this dealer. The staff"Josh" was fantastic, parts had to be ordered. All the pricing was fair, even fixed a extra item for me. Excellent experience will make this my repair shop o fantastic, parts had to be ordered. All the pricing was fair, even fixed a extra item for me. Excellent experience will make this my repair shop of choice. More

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