"Well worth the 1 hour drive"
Drove an hour from NH to buy from Muzi. They had the best price on the truck that I was looking at. The sales staff, especially Scot Rodman, helped me get everything handled over the phone and online before I even got there. The truck was ready to roll when I arrived and I was in and out in no time. Thanks to Will and Scott in finance too. I will be back again soon.
"I'll never go anywhere else for a car ever again!"
After having a lot of car troubles in the past, my dad recommended I go down to Muzi Ford and talk with the guys there. I went there without having done any research on cars or having a single idea of what kind of car I wanted. When I got there it was very busy. Will greeted me at the door and I explained my situation to him. He recommended a car to me and wasted no time on setting me up on a test drive with Scot Rodman, who was very knowledgeable and excited about the car choice. I usually have really bad anxiety car shopping and hate car dealers, but Scot made me feel very comfortable and confident in my decision to purchase the car we test drove. He was very personable and answered every question I had. Chad Gnirk helped me to get the best financing offer I could get by fighting for me. He and Scot both went above and beyond to make sure I left that day with a great deal on a great car. Before leaving, Scot walked me out to the car and explained all of the features I didn’t know about, showing me how to use them and syncing my phone up via Bluetooth. He explained everything so thoroughly, it left me without a single question. When I went back the following week to get my inspection sticker, everyone remembered me and asked how I was liking the car – even people I didn’t work with or talk to the first time around. They made me feel like a valued customer from the moment I walked through the door the very first time. Everyone seemed to genuinely enjoy their job and the atmosphere was great. The customer service at Muzi Ford is incredible and I’m so happy I had a chance to work with Scot. I drove an hour to get there and he made it completely worth it! I’ve already recommended Muzi to friends and family and I will continue to do so. Thank you Scot and everyone else at Muzi Ford!
"They Just Do The Little Things Right "
This place has customer service down. I called another Boston area Ford Dealer for a recall and when I needed to reschedule they told me they would call me back, but they never did. The employees are all very friendly and informative from Scot Rodman in sales to Jon in service. During my repair they located 2 issues (I knew about them already & was procrastinating) and they took care of them both. I have had no problems since and I am very satisfied customer who will be going back to Muzi Ford for my next truck
Other Employees Tagged:
Being from out of state Scot Rodman made our car buying experience easy and simple. We exchanged all of our information on the way to MA to buy our Transit. Scot was quite personable and gave us exceptional attention. I would absolutely recommend Scot to anyone interested in car buying experience with a professional who is attentive to your needs. Overall great experience.
"Very attentive, and very quick & easy "
This was my first time buying a new car. After researching a bunch of makes and models online I finally decided on the Escape. After researching a few local dealership I decided to visit Muzi because they were the first to get back to me and the friendliest on the phone.
When I arrived, I met with Scot Rodman who was very friendly and knowledgeable. We worked out a very fair deal between trade-in, maintenance plan & accessories in less than 30 minutes. Scot drew up the paperwork and I was in and out the door of the finance office in 30 minutes as well.
I am loving my Escape and just wanted to let everyone in the market for a new Ford to know that they should stop by Muzi Ford it was no pressure, no up-selling and very professional. THANK YOU!!
Other Employees Tagged:
"Love Love Love My New Explorer"
- devid cameron
I spoke with Dina and Scot Rodman on the phone. When we arrived at Muzi the Explorer was pulled up out front and had the heat running. Scot was very friendly and low pressure and answered all of my questions. Needless to say and I am now driving a my new SUV and cannot say enough good things about my car or Muzi Ford. Thank you so much.
Brought in a friend for a blue transit. Got there and switched to the green colored transit. Made the deal. Friend and wife are very happy with vehicle. Finance was superb. Sales was crafty, but not intimidating. Good, fair negotiators. It was fun, except for the ride home in friday traffic.
Other Employees Tagged:
"Exceptional Customer Service"
- A. Gibb
Best place to get a car. Ask for Scot Rodman, one of the most helpful client advisers in the business. The service department excellent as well.
"Scot Rodman is AWESOME!"
My family has bought several cars from Scot Rodman over the years and he is AWESOME! He took the time to answer all my questions and concerns. He is very patient and was so caring making sure I was comfortable with my decision. Scot never rushed me and went out of his way to make sure I got everything I was looking for. I will definitely return to Muzi Ford and Scot Rodman!
"Outstanding service. "
I recently purchased a 2015 Ford Escape from Scot Rodman. He's truly a remarkable salesman. He answered all of my questions and provided additional information where it was needed. I would visit this dealership again to purchase another car in the future.