Scott Bolticoff | Page 2

What an incredible experience In all my years of car shopping buying a car from Vy has been the most pleasurable and non pressured car buying experience ever. I chose to buy a use In all my years of car shopping buying a car from Vy has been the most pleasurable and non pressured car buying experience ever. I chose to buy a used vehicle and Vy and the Lexus team did everything in their power to make my experience wonderful and make sure that I was happy with my purchase. I would recommend Vy and the Lexus dealership to anyone looking for a new or used vehicle. More

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Car Buying Naivete I had surmised that since this dealership did not pay their salespeople commission, that they were on salary. Either commission or salary would give I had surmised that since this dealership did not pay their salespeople commission, that they were on salary. Either commission or salary would give us great service. Right? Not so fast. Actually, I believe they work on a quota system, be it price or quantity driven. That disappointed me. When we first visited the dealership, the service was exceptional. We already knew the car we wanted, and our salesman was great! We wanted to get the car reviewed by our mechanic, drive it ourselves, etc. The second and third visits were handled by other than our salesman, who was trying to sell other buyers a car. Having a real estate background, writing the contract would certainly interest the salesperson. Not in the car business if they are with a new client. Again, that was handled by someone else. The two provisions I had asked my salesman to include in the contract, were not. This may be standard car sales service, but was not what I was expecting. We always advised him of when we would be coming, yet found that one in the hand was not worth more than two in the bush. More

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Friendly Dealership Thank you to Scott, the GM, for taking the time to show us the models and telling us the differences as well as being patient in the cold weather. We Thank you to Scott, the GM, for taking the time to show us the models and telling us the differences as well as being patient in the cold weather. We appreciate it! Thank you to Lance for the patience with all of the documents during closing time as well! More

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