Scott Franzinger
Scott Franzinger at Lexus Of Sarasota
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Scott Franzinger

Sales & Leasing Consultant - Lexus Master Certified -

Lexus Of Sarasota

4883 Clark Road
Sarasota, FL 34233

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4.9
192 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

4.9

192 Reviews

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192 Reviews of Scott Franzinger

April 24, 2024

Dealership Rating
Employee Rating

Scott did an outstanding job in helping me with my recent purchase. He called several times to make sure everything was good. There was a mixup on what color the car was, but I think that got straightened ou More

by capt1john
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

March 30, 2024

Dealership Rating
Employee Rating

Inability to follow Buyer Instructions regarding the cashing of a check that all parties agreed to.(Jordan Kripas in Finance). The check bounced & credit now jeopardized. Constant harassment from UTA d More

by nickieandjim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christopher Lima, Jordan Kripas , Damian Ireton

March 22, 2024

Dealership Rating
Employee Rating

I had a great experience at Lexus of Sarasota. Found the car I wanted . Excellent customer service and attention to detail. I highly recommend this dealership. More

by DOROTAWITELUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

Lexus Of Sarasota responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate you recommending Lexus of Sarasota to the community. Let us know if there is anything else we can do for you!

March 22, 2024

Dealership Rating
Employee Rating

Scott was very personable and took the time to clearly answer all of our questions before coming to our decision to buy. We would definitely recommend Scott to our friends thinking of buying a Lexus. More

by RJMB
Recommend Dealer
Yes

Other Employees Tagged: Scott Franzinger

Mar 26, 2024

Lexus Of Sarasota responded

Thank you for the great review and recommendations! We’re so happy you enjoyed your experience with the team here at Lexus of Sarasota, we look forward to welcoming you back for your future service appointments. Until then, let us know if there is anything you need!

March 16, 2024

Dealership Rating
Employee Rating

I had excellent experience buying my Lexus from this dealership . Everyone was pleasant and helpful. I would definitely recommend this dealership to my family and friends. More

by DOROTAWITELUS
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Lexus Of Sarasota responded

Thank you so much for sharing your excellent experience with Scott and the team at Lexus of Sarasota. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We appreciate your business and hope to see you again soon!

February 27, 2024

Dealership Rating
Employee Rating

Everyone very nice. Felt overwhelmed by Dan the Finance guy. Scott our sales guy was very helpful. More

by maryjanem1334
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad McLean

Mar 01, 2024

Lexus Of Sarasota responded

Thank you so much for taking the time to share your opinions, they mean so much to us. We are so happy to hear that overall, you enjoyed your experience with our team. I am disappointed to hear your finance experience fell short and appreciate your honest feedback. If there is anything else we can do for you, just let us know!

February 06, 2024

Dealership Rating
Employee Rating

A friend of mine has Roberto as her Service Advisor and he's fantastic. Very knowledgeable and professional. He's a great asset to the dealership and the reason I bought my car at Lexus of Sarasota. More

by srndlph06
Recommend Dealer
Yes

Other Employees Tagged: Roberto Castrodad

Feb 20, 2024

Lexus Of Sarasota responded

Thank you for sharing your experience with us – we greatly appreciate it! We strive to create great experiences for our customers, and your feedback makes it worth it. We look forward to welcoming you again in the future!

January 21, 2024

Dealership Rating
Employee Rating

Could have done a better job detailing the car. Worse of all in less of a month the car would not start. Had to return to the dealership to get it serviced. More

by CERVANTESADRIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 16, 2024

Lexus Of Sarasota responded

Thank you for bringing this to our attention. Your business is very important to us, and we’d like to regain your trust. We apologize for your experience, and we appreciate your feedback. We hope for a future opportunity to make this right for you. Please let us know if you have any further concerns, or there is anything we can do to improve the situation. - Kelly McAllister, Guest Relations Coordinator, 941-924-3040, ext 1092

January 08, 2024

Dealership Rating
Employee Rating

This is my second purchase at Lexus. Scott did an amazing job the first time, answering all my questions and clarifying my concerns on types of vehicles. He is very professional and court More

by magi1jacky2jr3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2024

Lexus Of Sarasota responded

Thank you for taking the time to leave us a review. It is always encouraging to hear back from happy clients-we appreciate you continuing to choose Lexus of Sarasota! Let us know if there is anything else we can do for you.

December 20, 2023

Dealership Rating
Employee Rating

Scott was absolutely great. He was upfront about the pricing of the car and patient as my wife looked through what was available on the lot. Lastly, I forgot a few things in my More

by GERARDGATO
Recommend Dealer
Yes

Other Employees Tagged: Jenny Bethell, Scottie Best

Jan 08, 2024

Lexus Of Sarasota responded

We can’t thank you enough for the kind words about Scott and the team at Lexus of Sarasota. Your review means a lot to us and lets us know we’re on the right track! We appreciate you – please let us know if there's anything else we can do for you!

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