Scott Fuller
Scott Fuller at Serra Volkswagen
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Scott Fuller | Page 34

Service Manager

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

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4.7
336 Reviews
4.7

336 Reviews

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336 Reviews of Scott Fuller

November 20, 2018

Dealership Rating
Employee Rating

Great Sercvice My salesman was excellent. I got exactly what I wanted and left with a smile and a brand new car!!!! Thank you again Serra Nissan More

by nikitahatter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Curtis Lloyd , Stephanie Ayala, Jasmine Brown, Kyle Towner

Nov 20, 2018

Serra Volkswagen responded

Nikita, this is great to hear. Thank you for sharing your experience with us.

November 12, 2018

Dealership Rating
Employee Rating

Great customer service and the wait time was not too long. Great service and I will be back. The location is a little difficult to find but the GPS was helpful. This is my first Volkswagen and so far I’m pleas More

by PWILLIAM_3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Ayala, Kori Green, Tina Willis

Nov 20, 2018

Serra Volkswagen responded

Hi there, we are thrilled to hear this. Thank you for business and great review. We look forward to seeing you at your next visit.

October 31, 2018

Dealership Rating
Employee Rating

Oil change & recall fix I went in to get my oil changed, which was long overdue. I also went to get one of the recalls fixed. I loved the niceness of all the staff and the ov More

by kathrynbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja , Stephanie Ayala, Erika Curlette, Venson Lavender, Rita Owens, John from service???

Nov 02, 2018

Serra Volkswagen responded

Hi Kathryn. thanks for the wonderful feedback. We are always thrilled to hear great things from our customers!

October 22, 2018

Dealership Rating

Great work was done with the repairs I needed! Thanks for fixing my car... I’ll be back for service! Serviced my check engine light was fixed as well and properly documented by the service tech! More

by fortun8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 22, 2018

Serra Volkswagen responded

Hi there, this is great news! We are so glad your visit with us was a great one and look forward to assisting you in the future!

October 22, 2018

Dealership Rating
Employee Rating

Awesome Customer Service Josh, my technician was extremely professional. He goes above and beyond to work around your needs. The parts department also was incredible. It has More

by glpgs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kori Green, Joshua Lane, Tina Willis

Oct 23, 2018

Serra Volkswagen responded

Hi there, this is wonderful news! Thank you for sharing your experience with us. We are always thrilled to hear great feedback from our customers.

October 16, 2018

Dealership Rating
Employee Rating

Could have have had better service. I drop my car off at 8 Saturday morning. I didn’t get a call till 12 when my car was ready. My car has never been in the service department that long. More

by terrell721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Alston

Oct 22, 2018

Serra Volkswagen responded

Hi Terrell, We understand time is valuable and apologize that your experience with us was not the best. We would like to have a chance to speak with you offline in hopes of better understanding this situation. At your earliest convenience, please contact Umair Rehman, General Manager at Umair.rehman@serranissan.com.

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