Scott Greer | Page 10

I made my oil change appointment one month in advance so I could wait for my car and get out of there. After my arrival the guy at the desk informed me that 2 of his tech's had quit and it could take up to I could wait for my car and get out of there. After my arrival the guy at the desk informed me that 2 of his tech's had quit and it could take up to two hours. After I let him know it was not my fault his people had quit he told he doesn't work Saturdays either but here I am he said. This pissed me off so I found a manager at the coffee pot and explained the situation to him. He told he would take care of it and I was out of there in 35 minutes. I have bought 2 brand new trucks here in 3 years, will I ever be back. Probably not but we'll see what there reaction to this review is. More

by Paulkindred26555 Verified Customer Verified Customer

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Work performed was excellent, would appreciate more updates but understand they were understaffed. Appreciate getting the work completed at less than quoted cost. updates but understand they were understaffed. Appreciate getting the work completed at less than quoted cost. More

by cbplantt Verified Customer Verified Customer

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I cannot think Gent service department enough. When you’re dealing with something electrical, you just never know how high the bill is going to be. Scott in service made sure that I didn’t pay fo When you’re dealing with something electrical, you just never know how high the bill is going to be. Scott in service made sure that I didn’t pay for anything extra! Scott told me he had a mechanic that was very good with GM wiring. Scott spoke with the mechanic before I even brought the car in. When I bring a car in I get what’s wrong fixed. I seldom do the additional recommended service for the car. This time I did because I trust Ghent service.There was even a problem with the door lock, it was a simple fix, and they just did it for me! When do you ever experience something like that? Sean, in the parts department was very patient with me because I’m kind of a pull and pay type of girl :-) they treated me with kindness and respect for the first time I was happy to pay the bill! I cannot recommend your service department enough! Thank you! any problems I ever have with my Tahoe. You will be the first people I call. Sincerely, Lorraine. More

by Supplicate2121 Verified Customer Verified Customer

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Communicated well. Very detailed when showing me the car. Took care of me and got me in my new truck! Very detailed when showing me the car. Took care of me and got me in my new truck! More

by Dj Verified Customer Verified Customer

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The waiting room in the service department is very comfortable and relaxing! The coffee is good too. comfortable and relaxing! The coffee is good too. More

by twillisjp Verified Customer Verified Customer

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Mike Lane is the only person I will go to when purchasing a vehicle low pressure and super informative all while making you feel comfortable and confident that him and Ghent Motors will work for you and help a vehicle low pressure and super informative all while making you feel comfortable and confident that him and Ghent Motors will work for you and help negotiate the sell without setting you up for failure Mike Lane is a real person that helps the other real people and will make sure you are taken care of or you have what you need!! More

Helpful 5

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Got there early and they went right to work and completed it in a very timely manner. it in a very timely manner. More

by hstratton2 Verified Customer Verified Customer

Helpful 1

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I had a free oil change and when I called to schedule my appointment I was offered a special time so I can make it after work. When I arrived I was informed I came in the wrong day! They were still willing appointment I was offered a special time so I can make it after work. When I arrived I was informed I came in the wrong day! They were still willing to take me in that day to get my much needed oil change. I am so grateful for the teams understanding and willingness to work with me! More

by jasmine.villines Verified Customer Verified Customer

Helpful 2

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your service department did a great job on my car i look forward to returning for future work forward to returning for future work More

by E218CHEFS Verified Customer Verified Customer

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Scott is great. Always get great service and he is very helpful. I have a hard time writing 15 words for anything, Always get great service and he is very helpful. I have a hard time writing 15 words for anything, More

by Suzzy Verified Customer Verified Customer

Helpful 1

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