Scott Groseclose | Page 3
Service Manager
Don Herring North Mitsubishi
4225 West Plano Pkwy
Plano, TX 75093
28 Reviews
Write a Review28 Reviews of Scott Groseclose
January 23, 2023
Scott Fickert was my salesman. We were so blessed to have him as our sales person. He is extremely knowledgeable and was very helpful in explaining everything the car does. Act We were so blessed to have him as our sales person. He is extremely knowledgeable and was very helpful in explaining everything the car does. Actually I have never had such a great experience buying a car he was so awesome. Would definitely buy from him again. Honest, knowledgeable, friendly and kind. What else could you ask for. Thank you Scott More
Other Employees Tagged: Scott Fickert , Domingo 5 stars
January 22, 2023
Very nice dealership. The people were all friendly and helpful. Our sales person Scott was so helpful, professional and made buying a car easy. His knowledge was excelle The people were all friendly and helpful. Our sales person Scott was so helpful, professional and made buying a car easy. His knowledge was excellent and he told us everything on how to use the car to warranty and maintenance. Introduced us to service. Our finance person was Domingo he made this a very painless and quick process. Organized and professional. Both gentlemen were a pleasure and fun. I do not like to buy cars but the two of them saved me with quick professionalism and no time wasted hanging around. Thank you and I have already recommended Scott and Domingo. Will definitely buy my next car there. Thank you, Nancy Ps it was a calm experience first time I have ever had fun buying a car !!! More
Other Employees Tagged: Scott Fickert , Domingo 5 stars
December 31, 2022
On time. Friendly and honest . I won’t take my car anywhere else. Great service. Highly recommend them Friendly and honest . I won’t take my car anywhere else. Great service. Highly recommend them More
Other Employees Tagged: Scott Fickert, Carlos Cerda, Preston Pendleton
October 25, 2022
As always, Everything was great! !! From Service Manager, Scott and his crew… couldn’t be happier !! From Service Manager, Scott and his crew… couldn’t be happier More
Other Employees Tagged: Preston Pendleton , Luis Estrada, Tyler Jones, Cashier
August 25, 2022
They always greet me very nice and are very informative about the process they are going to being doing on whatever the issue is. I have never waited more than hour to get the issue rectified. Great dealer about the process they are going to being doing on whatever the issue is. I have never waited more than hour to get the issue rectified. Great dealership. More
Other Employees Tagged: Carlos Cerda, Preston Pendleton , Luis Estrada, Tyler Jones
July 02, 2022
Every trip to this dealer’s service department is an opportunity to be scammed. They refused to honor a warranty on my ac compressor. They didn’t make the proper repair in the first place which caused t opportunity to be scammed. They refused to honor a warranty on my ac compressor. They didn’t make the proper repair in the first place which caused the compressor to fail. In January 22 my starter was failing. I had it diagnosed two places before I drove to Herring. You could hear the click and intermittent non start. They claimed it was a key, tried to charge me nearly $500 for a replacement key and kept my diagnostic charge that I planned to use for the CVT fluid replacement. The battery won’t last beyond 12 months because they don’t clean the battery terminals - diagnosed by DeMontrond Mitsubishi in Texas City. This dealership is clearly struggling to stay in business. Decent cars and fair repair costs might help with that. More
Other Employees Tagged: Kyle? Van diver ??
July 01, 2022
Always friendly. They listen to my concerns!! Great service from everyone at this location! Five star 🌟 ⭐️ ⭐️ ⭐️ ⭐️ They listen to my concerns!! Great service from everyone at this location! Five star 🌟 ⭐️ ⭐️ ⭐️ ⭐️ More
Other Employees Tagged: Preston Pendleton, Shahan Shaikh , Luis Estrada, Tyler Jones