Scott Haverl
Scott Haverl at Napoli Kia
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Scott Haverl

General Manager

Napoli Kia

241 Boston Post Rd
Milford, CT 06460

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4.2
62 Reviews
4.2

62 Reviews

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62 Reviews of Scott Haverl

April 20, 2024

Dealership Rating
Employee Rating

The service was as described to me and completed as I anticipated and as I expected More

by royfuchs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Napoli Kia responded

Thank you for sharing your experience! We hope to see you again next time here at Napoli Kia!

March 18, 2024

Dealership Rating
Employee Rating

Been three months and i am yet to receive a refund. They don't answer your calls or reply back to voice mail big time cheaters!! More

by gr9414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

January 19, 2024

Dealership Rating
Employee Rating

Prompt and great to work with. I highly recommend the dealership for buying and servicing. More

by jereconoverCarguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Napoli Kia responded

Hi Jere Conover! Thank you for leaving us this five-star review and kind words about our service team and sales team at Napoli Kia! We'll see you next time!

December 20, 2023

Dealership Rating
Employee Rating

Mycar's been there for three days and I haven't heard nothing about it More

by ansoniajets
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Jan 08, 2024

Napoli Kia responded

Thank you for reaching out. If you could please contact me directly, I'd be happy to look into this situation further for you. Respectfully, Reuben Burgos - Service Director - 203-787-5850

December 09, 2023

Dealership Rating
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Everyone I encountered at Napoli kia was more than eager to assist me with my automotive needs, from purchase to service. There was no pressure to sell me a vehicle I wasn't interested in. Selection was More

by scootersplusct
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Napoli Kia responded

We're delighted to know you had a great experience at Napoli Kia! It's wonderful that Alex and the team were able to assist with your automotive needs without any pressure. Enjoy cruising in your new Kia Soul!

December 07, 2023

Dealership Rating
Employee Rating

It was nice and Friendly. They got me out on time that I do lol and they also wash my car. It was very nice and clean. More

by BeaCroswell.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo, Jennifer Rios

Dec 07, 2023

Napoli Kia responded

Hey Bea, thank you for the 5-star rating! We're glad to know you had a friendly and efficient experience at Napoli Kia! It's great that your car was cleaned too! Safe travels!

November 09, 2023

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Employee Rating

What I came in there for was not fixed. This isn’t the first time this has happened. I keep having trouble with the service department. After you but your car, they stop caring. More

by guhnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 10, 2023

Napoli Kia responded

I'm sorry to read about your experiences with our service department. We aim for complete customer satisfaction so it's disappointing to hear we've missed the mark. I'd like to personally look into this issue and see how we can make things right for you, so please reach out at your earliest convenience. Thank you, Reuben Burgos - Service Director - 203-787-5850

October 20, 2023

Dealership Rating
Employee Rating

Friendly, helpful, willing to work with you . Makes sure you have the best deal that fits your budget! More

by lindadi1959
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl , Warren Bailey . Five stars for sure!!

Oct 23, 2023

Napoli Kia responded

We're glad to know you had a positive experience with us at Napoli Kia! Our team is always here to ensure that our customers get the best deal possible. Thanks for sharing your feedback!

October 05, 2023

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Employee Rating

Fabulous services thank you. I would go back. Kind and manor group you have there More

by Ardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Napoli Kia responded

Hey Ardy, thank you for sharing your great service experience with our team at Napoli Kia! We appreciate your support and see you again! Have a great ride!

September 17, 2023

Dealership Rating
Employee Rating

This is the best dealership we have ever experienced in our 15 years driving. Thank you More

by AngelB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Napoli Kia responded

We really appreciate you taking the time to leave Napoli Kia this awesome review, thank you!

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