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Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 16

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.4
161 Reviews
4.4

161 Reviews

Write a Review

161 Reviews of Scott Holtz

September 22, 2023

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Employee Rating

Very easy checkin and quick service! It’s always an enjoyable experience here with Bill Smigiel! More

by jennifer.repp003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Smigiel

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Sep 25, 2023

Quality Chevrolet responded

Jennifer, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 20, 2023

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Made the whole process easy and fast. Appreciate everything and all the discounts. Would recommend to others More

by bjuntz
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Tom Martin

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Sep 22, 2023

Quality Chevrolet responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 17, 2023

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Thanks Juan Gonzalez for helping with a problem on my 2015 volt. Repair was done on time and within estimate. Richard Flaig More

by hondamech
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 20, 2023

Quality Chevrolet responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 16, 2023

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I was greeted promptly by a person who found out who I was there to see. Bill then got me going right away. I was out within the time I was asked to wait, and it was nice to have all go smoothly! More

by South City Mo
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Recommend Dealer
Yes
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Sep 18, 2023

Quality Chevrolet responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 14, 2023

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Employee Rating

This is like the 3rd time they forget about me have me waiting and forget but this time they said it I didn’t know you were here. Most of the time they offered a complimentary car wash not today they forg More

by mariomondragon48.mm
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Recommend Dealer
No
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Sep 15, 2023

Quality Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership, Mario. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 13, 2023

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totally courteous and pleasant with everyone I met. enjoy to deal with. the whole visit was very enjoyable More

by GREGSXTN
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Recommend Dealer
Yes
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Sep 15, 2023

Quality Chevrolet responded

I'm grateful for your kind words, Greg! Thank you for choosing us, and I can't wait to see you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 12, 2023

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Service was fast and on time. Staff was efficient and professional. Car was fixed and better than new. More

by sandiego_pat
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Recommend Dealer
Yes
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Sep 14, 2023

Quality Chevrolet responded

Thank you for your outstanding rating about our service department, Pat. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 11, 2023

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I am battling mice. Cruze is like a magnet.Have spent $1,500 within last year. Believe that wiring insulation is good food for mice. That needs fixing! More

by rikansrudrb
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 13, 2023

Quality Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and attempt to reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 11, 2023

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Your technician cannot fix the problem, brought my wife’s traveres for nunerous times now same Problem occur, the engine light is on again after a week it got fixed. More

by gozun97
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 12, 2023

Quality Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 10, 2023

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Got us in and out in on an oil change. Took about an hour and a half. More

by racgc77
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 12, 2023

Quality Chevrolet responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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