104 Reviews of Scott Lewis
March 23, 2024
We have a new Ford Edge that we bought from another dealership. I made the mistake by not buying it from Herb Chambers. Not only are their sales people kind and honest (Scott Lewis the G.M.) but, what dealership. I made the mistake by not buying it from Herb Chambers. Not only are their sales people kind and honest (Scott Lewis the G.M.) but, what really sold me today was their service department. In my opinion, Jack Nguyen and Scott Lewis are 2 very honest employees that work for Herb Chambers. I had issues with this other dealership who I won't name but, they are a Ford Dealership in Quincy who starts with letter Q. And they give horrible service. They are not honest in my opinion. Herb Chambers in Braintree could teach a thing or two to other dealerships. Jack (in my opinion) could train the other dealerships how to deal with customers with grace, kindness, and dignity. Jack and Scott are valuable assets to the Herb Chambers team. We will always service our car with them. And soon will be buying another car with them. Quirk Ford (whoops I said their name) should be ashamed of themselves for how they treat their customers and not lie to them. Quirk Ford is a horrible dealership in Quincy. I should have driven the extra miles to Braintree to Herb Chambers. Lesson learned. More
Other Employees Tagged: Jack Nguyen , Receptionist in the main lobby. A sweet and kind African American lady. And a kind and polite money lady in the service department.
February 27, 2024
Best dealer/customer relationship I’ve had across more than three decades of purchasing behicles. than three decades of purchasing behicles. More
Other Employees Tagged: Jessica Reed
January 19, 2024
Was great working with them at Herb Chambers getting the deal done. Finally getting my dream SUV Ford explorer ST all American Muscle. deal done. Finally getting my dream SUV Ford explorer ST all American Muscle. More
Other Employees Tagged: Lisa Chamberlain, Nathaniel Gamble, Jessica Reed
January 03, 2024
Our experience with Herb Chambers has been excellent from the start. We just purchased our first car there and believe we’ve found our family dealership. the start. We just purchased our first car there and believe we’ve found our family dealership. More
Other Employees Tagged: Mathew J
December 07, 2023
Great communication great work done. Very courteous and helpful. My truck was done professionally and on time. As a matter fact, it was done sooner than I was told. Very courteous and helpful. My truck was done professionally and on time. As a matter fact, it was done sooner than I was told. More
Other Employees Tagged: Lisa Chamberlain, Daniel O'Leary, Daniel Norian, Casey Metherall, Jessica Reed, Jay Larkin, Courtney Blundell, Drew Bailey
October 11, 2023
Perfectly on everything good service good costumer service and the service was great also on time service and the service was great also on time More
Other Employees Tagged: Eric Digirolamo, Mena Gad, Jessica Reed, Jay Larkin, Courtney Blundell, Drew Bailey, Jack Nguyen, Paul Martin, Adam Smith
August 25, 2023
Friendly, honest and helpful all workers are Really nice and they go out of their way to make sure that things get done right nice and they go out of their way to make sure that things get done right More
Other Employees Tagged: Drew Bailey
August 14, 2023
Ford Service did a great job on 2018 ford edge major repair. Drew Bailey very professional and demonstrated top communication skills. repair. Drew Bailey very professional and demonstrated top communication skills. More
Other Employees Tagged: Drew Bailey
June 29, 2023
Great service 7am appointment out in at 9am so was very happy and the guys are the best my guy Jack in service happy and the guys are the best my guy Jack in service More
Other Employees Tagged: Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin, Adam Smith
June 04, 2023
So we had a trip home planned from Raynham MA to Brooklyn NY on a Friday evening when the 4WD Actuator failed on our 2007 F 150 which means that it would be stuck in 4 wheel drive so we couldn't go home. NY on a Friday evening when the 4WD Actuator failed on our 2007 F 150 which means that it would be stuck in 4 wheel drive so we couldn't go home. We got a hotel as it was already late and called Herb Chambers Ford Braintree Saturday AM 1st thing and spoke to the GM Scott Lewis who put us in touch with Drew Bailey in Service who said he would take us in immediately, however he was not sure they had a Actuator for a 2007 in stock and getting one, on a Saturday may be difficult. Enter Dan O'Leary the Part and Service Manager who said that he did not have one in stock but said he would do a search and would call us back. It was not 15 minutes later when he said he found one and to drive there which we did. Drew greeted us warmly and we were on our way home in 1 hour. Scott, Drew and Dan saved our weekend and we could not thank them enough! More
Other Employees Tagged: Drew Bailey , Dan O'Leary Part Manager