Scott Parry

Caused more problems, than solved! Brought car in for 50000 mile service. Went to pick it up and they still cant get it started! Brought car in for 50000 mile service. Went to pick it up and they still cant get it started! More

by Man without his Menz Verified Customer Verified Customer

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I am not impressed with service department. This is my second Mercedes bought from this dealership. I always have had issues with service department. This is my second Mercedes bought from this dealership. I always have had issues with service department. More

by dienle116 Verified Customer Verified Customer

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They can improve their customer service significantly. Our experience was far from stellar and I believe a misrepresentation of the Mercedes brand. Our experience was far from stellar and I believe a misrepresentation of the Mercedes brand. More

by Joshua Dunn Verified Customer Verified Customer

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I have purchased several cars from Rocklin MBZ and have found them to be wonderful to work with. found them to be wonderful to work with. More

by bbarron1 Verified Customer Verified Customer

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Very good communication from Scott on the status of our annual service. Loaner car is very much appreciated. annual service. Loaner car is very much appreciated. More

by jimdaly Verified Customer Verified Customer

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Everyone at MB Rocklin is helpful and friendly. I had a difficult problem and they stayed with it until it was resolved. Excellent. I had a difficult problem and they stayed with it until it was resolved. Excellent. More

by LCHUM Verified Customer Verified Customer

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Scott bent over backwards for Me Again during this problem. He knows I work and found me a loaner and had My car Finished today. I didn’t think I’d be getting it back until tomorrow. problem. He knows I work and found me a loaner and had My car Finished today. I didn’t think I’d be getting it back until tomorrow. More

by BETHANN Verified Customer Verified Customer

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Too slow, never any loaners, never ready. You get an appt one morning and by the end of the day, they haven’t even gotten to it. You get an appt one morning and by the end of the day, they haven’t even gotten to it. More

by Char.hansen Verified Customer Verified Customer

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Pleased with the loaner and work done on my car . No more squeaks. Thank you No more squeaks. Thank you More

by cmrohl Verified Customer Verified Customer

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Rocklin Mercedes offers great customer service; personable, knowledgeable and helpful! Always a pleasure to work with! personable, knowledgeable and helpful! Always a pleasure to work with! More

by kfrederick2 Verified Customer Verified Customer

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