Scott Shaffer | Page 8

Superb, we were happy with the service experience. We will continue to purchase vehicles from this dealership. will continue to purchase vehicles from this dealership. More

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Excellent service department. Coulter has the best staff in the services department. Scott is A plus in the services department. Scott is A plus More

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I have worked with Scott in the service department for many years. He is very knowledgeable and takes great care of my car. Since my husband passed away several years ago, he takes the extra time to exp many years. He is very knowledgeable and takes great care of my car. Since my husband passed away several years ago, he takes the extra time to explain all recommended services thoroughly and I never feel he is trying to get me to perform unnecessary repairs. It is very convenient to reserve a loaner car and I have never had a negative service experience with Scott. I will most likely purchase another Infiniti because of his fantastic customer service. More

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I was so happy with the customer service and absolutely impressed with the repairs and price for having my car serviced here. Very knowledgeable, professional and reasonable prices. impressed with the repairs and price for having my car serviced here. Very knowledgeable, professional and reasonable prices. More

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Scott is always very helpful and makes sure his customers are taken cared of. I was given a loaner and my car repairs were all completed. are taken cared of. I was given a loaner and my car repairs were all completed. More

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Scott is fantastic at his job. I have been working with him for the last three years and I am excited to purchase the new 2022 QX60 in the fall and continue our relationship. him for the last three years and I am excited to purchase the new 2022 QX60 in the fall and continue our relationship. More

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Scott is always fantastic to work with. I have never had an issue with him and he always keeps me up to date on my service. an issue with him and he always keeps me up to date on my service. More

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Best dealer experience in town. The service tech Phil has years of Nissan and Infiniti experience. He is a true professional. Great job thank you!! has years of Nissan and Infiniti experience. He is a true professional. Great job thank you!! More

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Amazing dealer. From the moment I walked in to the moment I left I felt no sales pressure. I would definitely recommend to a friend. I left I felt no sales pressure. I would definitely recommend to a friend. More

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Satisfied Infinity Customer I have been a customer of this location since 2009. Have owned 3 previous Infinity vehicles from dealers in other states. I went to Coulter for their I have been a customer of this location since 2009. Have owned 3 previous Infinity vehicles from dealers in other states. I went to Coulter for their Service which has always been exceptional. Currently I deal with Scott Shaffer who has been excellent, very fair, responsive with great follow up. When it came time for my next replacement I chose to deal with Coulter Sales based on my service experience. My first purchase was the Infinity JX35. I worked with Rick Reames as I had met him a few times when I had my cars in for service. Rick gave us a fair deal with great follow up. When time came for my most recent purchase I went to Rick and he found me a car and a deal I could live with. This was my first time financing a car in over 30 years. Chris Gossling was very helpful and patient on the finance side. The front desk staff is always friendly when I come in. Everyone I have dealt with always says "hello" and remembers me. Needless to say I will keep my service business with Coulter and buy more cars because of the relationships. Hopefully I will always be able to find a vehicle I like as I am sure the deal and service will not be an issue!! No problem recommending Coulter for Sales and Service. I should mention that I have been involved with the service business for Capital equipment for have my career and I know exceptional sales and service! More

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