Sean joined the ToyotaTown team over 12 years ago. His extensive expertise in both product sales and automotive financial service management, has provided him with a solid foundation and understanding of the many aspects of the automotive industry. Eventually Sean worked his way up to his current role as the ToyotaTown Floor Manager. "Of the many things I enjoy about my chosen career my favorite part has to be my interactions with our fantastic and ever-growing customer base. Every day I look forward to applying my accumulated knowledge to helping you select the vehicle that best fits your life."
Read moreDealership Experience
14 yrs, 2 mos
Industry Experience
14 yrs, 2 mos
41 Reviews
Write a Review41 Reviews of Sean Cragg
February 13, 2020
Regard with great respect I would like to thank the sales manager Sylvia Donovan. Because my wife got her dream car on her birthday. All the staff is beyond friendly and prov I would like to thank the sales manager Sylvia Donovan. Because my wife got her dream car on her birthday. All the staff is beyond friendly and provides outstanding customer service in Toyota Town! More
Other Employees Tagged: John Rossini, Sylvia Donovan, Jason DeFelice, Todd Servant, Janine Feenstra
February 05, 2020
Geordie made buying my new car an easy process. He smiled the whole time regardless of how many test drives I wanted to do....and I challenged that limit!!! His honesty is refreshing and I love that he work the whole time regardless of how many test drives I wanted to do....and I challenged that limit!!! His honesty is refreshing and I love that he worked so hard to make sure I got exactly what I wanted. I wouldn’t buy from anyone else. Sean was also a pleasure to deal when it came to the money part! Gave me the best deal possible and was also super friendly which was much appreciated!! I’d totally recommend ToyotaTown for your next car and make sure to ask for Geordie if you want To make this a great experience. More
Other Employees Tagged: Geordie Hock
January 30, 2020
We had an easy and great experience purchasing our new Corolla from Toyota-Town. Thomas was very helpful and knowledgable. He made the purchase process comfortable and convenient. Highly recommended! Corolla from Toyota-Town. Thomas was very helpful and knowledgable. He made the purchase process comfortable and convenient. Highly recommended! More
Other Employees Tagged: Janine Feenstra, Andre de Coning , Thomas Robertson
November 28, 2019
Amanda Krug, Joe Moniz, John Rossini, Shawn Longworth Once again, on my latest visit to Toyotatown I met the cream of the Toyota crop. I am not overly excited about my 2018 Camry, but I continue to apprec Once again, on my latest visit to Toyotatown I met the cream of the Toyota crop. I am not overly excited about my 2018 Camry, but I continue to appreciate Toyota’s greatest assets, its people. Those named in the Title line of my review, are outstanding employees. They consistently make me feel that I am important as a customer, and that my concerns matter. Amanda is the model of efficiency and professionalism when I arrive. I don’t always see each of the gentlemen on each visit, but when I do, they are consistently professional and helpful. More
Other Employees Tagged: John Rossini, Shawn Longworth, Todd Servant, Jackie Cameron , Peter Engelmanas, Amanda Krug, Joe Moniz
November 01, 2019
Superior customer service My name is Steve, this is my third vehicle with Toyota and second with Gwen at Toyotatown. When you buy Toyota, you're getting quality and piece of mi My name is Steve, this is my third vehicle with Toyota and second with Gwen at Toyotatown. When you buy Toyota, you're getting quality and piece of mind. And the same goes for dealing with Gwen and Sean, they took care of me and my family. From setting me up with a beautiful vehicle we could afford to answering all of my questions. I would highly recommend buying a Toyota but More importantly, speaking to Gwen. She is very informative of all the cars and very professional. Thanks once again for my new CHR , we love it! Steve More
Other Employees Tagged: Gwen Jones, Rita Dalal , Nicole Levasseur
October 03, 2019
I LOVE MY NEW CAR!!! I'm so in love with my new 2020 Toyota Corolla! I had the best service starting with manager Sean Cragg leading us to Geordie Hock! This was all compl I'm so in love with my new 2020 Toyota Corolla! I had the best service starting with manager Sean Cragg leading us to Geordie Hock! This was all completed with financing by Janine Feenstra. All paperwork completely and I got to pick up my new whip 3 short days later! I highly recommend trio! Thank you all so much! More
Other Employees Tagged: Janine Feenstra, Geordie Hock
October 02, 2019
I would recommend ToyotaTown Great experience at ToyotaTown. Everybody was extremely professional and I was able to leave a happy customer with a new car. Baz Afara was recommende Great experience at ToyotaTown. Everybody was extremely professional and I was able to leave a happy customer with a new car. Baz Afara was recommended to me by my father who bought his car from Baz. He was courteous, patiently addressed my concerns and questions, and overall exceeded expectations. I would including going to TotoyaTown as part of your car shopping for sure. More
Other Employees Tagged: Baz Afara, Jackie Cameron
September 19, 2019
Tremendous experience We leased a new 2019 Rav4 and had nothing but great relations throughout the whole process. We had very professional and seamless interaction with the We leased a new 2019 Rav4 and had nothing but great relations throughout the whole process. We had very professional and seamless interaction with the Lease & Business managers as well as the sales rep. They were so organized and extremely helpful. This is our 5th lease with Toyota-Town. Although we live in another city (with their own Toyota dealership), we certainly will return to London as their staff are second to none. More
Other Employees Tagged: Sylvia Donovan , Lee Kendall, Nicole Levasseur
March 25, 2019
Lease buyout - go elsewhere Leased a vehicle from this dealership a few years ago. Good car so wanted to buy out the lease at lease end. This dealership wanted to charge the Toyo Leased a vehicle from this dealership a few years ago. Good car so wanted to buy out the lease at lease end. This dealership wanted to charge the Toyota fee of $300 + its own in-house $200 fee. I was told that they can’t move on these fees and that it’s way cheaper than other Toyota dealerships. Made a cold call to a Toyota dealership in Toronto. No hassles and no BS. Charged me a flat $300 and that’s it. Toyota Town has lost my business. More
March 20, 2019
Excellent Service Once Again I had my vehicle serviced at ToyotaTown (and it's not even a Toyota) for regular maintenance and summer tires. Have been for over 10 years. Rob, the I had my vehicle serviced at ToyotaTown (and it's not even a Toyota) for regular maintenance and summer tires. Have been for over 10 years. Rob, the Service Advisor was excellent as so is the entire staff. I love that they have a few workstations with WIFI so you can work while waiting. They always make sure I am comfortable and have what I need. I bought my last two vehicles at Toyota mainly for the service, and I'm in the process of buying a third. Very much appreciate their transparency through the buying process. Thanks again for the great service... More
Other Employees Tagged: Chelsea Wakefield , Robert Dako, Ed Dodich