Sebastian Calvo
Sebastian Calvo at Irvine Subaru

Sebastian Calvo | Page 2

Service Director

Irvine Subaru

23663 Rockfield Blvd
Lake Forest, CA 92630

4.7
255 Reviews
4.7

255 Reviews

Write a Review

255 Reviews of Sebastian Calvo

February 16, 2024

Dealership Rating
Employee Rating

The service people were pleasant and my oil change was done in a timely manner. My only complaint is that I was told my car would be getting a car wash with my service and when I picked it up, it was clea More

by Christine
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

February 16, 2024

Dealership Rating
Employee Rating

Service Director Sebastian Calvo was very proactive & helpful. Service Advisor Sam Flores was professional & courteous. Parts Consultant (sorry, can't remember name) was patient, courteous & profession More

by mjoganic
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Flores

February 16, 2024

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I love our Subaru Outback and the quality of the customer care. The staff are the best! More

by Godinez_ruby
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Feb 18, 2024

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 16, 2024

Dealership Rating
Employee Rating

Everything was done in a correct and timely manner. The service charge was actually lower that the estimate! More

by gcoutsicos
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Feb 18, 2024

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2024

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The staff at this Subaru is always top notch. They are helpfu and knowledgeable. I have been coming here since 2016. This dealership was highly recommended. It has lived up to its reputation. More

by sandyyz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Dugan, Laura Flanagan

Feb 19, 2024

Irvine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank's Irvine Subaru! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 14, 2024

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They are always on time, and get your car back at promised times!!! The snacks by the registration desk are a nice touch!!! The service techs and reception are polite and tell me exactly what is be More

by robynln
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Feb 19, 2024

Irvine Subaru responded

Hi, thank you so much for your positive comments about Frank's Irvine Subaru! Thank you so much for choosing Frank's Irvine Subaru as your first choice for service!

February 14, 2024

Dealership Rating
Employee Rating

Laura Flanagan did a nice job and taking care of me she address the problem noticed that it was covered by warranty. I was able to secure a loaner car and the job was completed. The only issue I had is tha More

by bgzachmann
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Feb 19, 2024

Irvine Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at carissas@irvinesubaru.com when you can so we can address this situation directly. Thank you and have a great day. Carissa Sanchez carissas@irvinesubaru.com

February 14, 2024

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Car service was fast and easy. Everyone is friendly. Thank you Irvine Subaru for making it so easy. More

by krissyrose1112
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2024

Irvine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 14, 2024

Dealership Rating
Employee Rating

Great staff and service! I have brought my Subaru in here from the start and am very happy with the service I receive. The staff is always very polite and professional. More

by marissaohhh
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Feb 17, 2024

Irvine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 12, 2024

Dealership Rating
Employee Rating

Stay away from this dealership, i start having transmission problems a year after we bought our vehicle. More

by ORIHUELA24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Laura Flanagan

Feb 17, 2024

Irvine Subaru responded

We appreciate your feedback, we take our clients' comments seriously. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us Sebastian Calvo at sebastian@irvinesubaru.com or (949) 837-3500 ext. 121 and we will do our best to make this better.

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