Serena Gilliard
Serena Gilliard at Frisco Chrysler Dodge Jeep Ram

Serena Gilliard

New Car Director

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.9
12 Reviews
4.9

12 Reviews

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12 Reviews of Serena Gilliard

July 30, 2025

Dealership Rating
Employee Rating

Jonathan was professional, personable, and understanding of my needs. I really appreciated working with him. More

by ryanlambo21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're glad you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Thanks for choosing us.

Jul 30, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're glad you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Thanks for choosing us.

July 28, 2025

Dealership Rating
Employee Rating

The staff was amazing super friendly and got me taken care of in no time! More

by JABYZARATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandre Ntshielol

Jul 28, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a great experience with our team at Frisco Chrysler Dodge Jeep Ram. Thanks for choosing us!

July 23, 2025

Dealership Rating
Employee Rating

Everyone involved was so helpfull and communication was great. Lyon went over and beyond to help me purchase a used vehicle although my credit wasn't perfect Lyon and everyone else involved treated me like More

by tnkvick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your thoughtful review. We're pleased to hear about your positive experience with our team at Frisco Chrysler Dodge Jeep Ram and look forward to helping you again in the future.

July 21, 2025

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Employee Rating

I went in just look and when I found the jeep I wanted I thought I couldn’t make a deal. Well I was wrong. The manager and the sales person help me to get to a number and was able to make a deal. Great expe More

by cd.brian57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're happy you had a great experience with us at Frisco Chrysler Dodge Jeep Ram. Our team is always here to help make your process smooth and successful.

July 20, 2025

Dealership Rating
Employee Rating

I didn’t think they could make the deal but did It awesome I couldn’t believe it More

by cd.brian57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're glad everything worked out for you with us at Frisco Chrysler Dodge Jeep Ram. Wishing you safe travels and many enjoyable rides ahead.

July 15, 2025

Dealership Rating
Employee Rating

Very good service and answers all your questions, I am very satisfied. I would really come back. More

by yayii.fn
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Castillo

Jul 15, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you're satisfied with the service at Frisco Chrysler Dodge Jeep Ram. Thank you for your kind words and take care.

July 13, 2025

Dealership Rating
Employee Rating

Excellent customer service and very friendly staff. They really worked hard to make this deal possible. I would recommend my friends and family to this dealership from here on out thank you. More

by stratag8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tekeisha Bledsoe

Jul 13, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our team at Frisco Chrysler Dodge Jeep Ram. Thank you for recommending us to your friends and family.

July 04, 2025

Dealership Rating
Employee Rating

I recently purchased my 2025 Ram 1500 Rebel X from Frisco Chrysler Dodge Jeep Ram, and I couldn’t be happier with the experience. From the moment I walked in, the entire team was friendly, helpful, and incre More

by Bobby and Andrante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Castillo

Jul 05, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your wonderful experience with Frisco Chrysler Dodge Jeep Ram. Our team is happy to see that the service met your expectations, especially as you drove away in your new 2025 Ram 1500 Rebel X! We hope it brings joy and reliability to your family for years.

July 01, 2025

Dealership Rating
Employee Rating

Rachael was great! She worked with us on several vehicle options to find the best fit for us. More

by joshwilliams10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachel Ramsey, Rahim Gillani

Jul 01, 2025

joshwilliams10 responded

Rachael was great! She worked with us on several vehicle options to find the best fit for us

June 25, 2025

Dealership Rating
Employee Rating

Christian was very polite, straight forward and honest. He was always putting his best for forward and willing to go the extra mile, like sending me a custom video of the car. Many car dealers, especial More

by BrianB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Rountree , Ozzy Mamoor

Jun 25, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello Brian, Thank you for taking the time to share your feedback about your recent car-buying experience with our Sales Team. We're glad to learn that our team was straightforward, polite, and honest, and that they went the extra mile by sending a video of the vehicle. I would, however, like the opportunity to discuss the star rating that you have provided. Please contact me directly at a time that is best for you. I look forward to hearing from you. Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

Jun 25, 2025

BrianB responded

Ozzy was the reason for the 3 star rating. Having a sales manager with a god complex that belittles, lies, manipulatates and ingores you is not acceptable is a service industry. Christian saved the deal, despite Ozzy.

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