Sergei Potapoff | Page 3

Jackson Acura responded

Thank you for taking the time to share your positive experience with Sergei and Jackson Acura! We're delighted to hear that Sergei was helpful, professional, and a pleasure to work with throughout the entire purchase process. We understand that navigating the car-buying process can be challenging, and we appreciate your acknowledgment of the professionalism at Jackson Acura. We strive to deliver excellent service to all our customers, and your feedback reaffirms our commitment to providing a positive and stress-free environment. If there's anything else we can assist you with, please don't hesitate to reach out. We value your business and wish you many enjoyable miles in your newly purchased vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience with Jackson Acura! We're delighted to hear that you found the dealership clean, the representative respectful and knowledgeable, and the financial rates competitive. It's fantastic that Sergei made the process easy for you. We truly appreciate your recommendation to friends and family. At Jackson Acura, we strive to provide a seamless and enjoyable car-buying experience for our customers. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to assisting you or your loved ones in the future. Safe travels in your new vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience! We're thrilled to hear that your car buying process with us was the smoothest you've ever had! It's fantastic to know that Sergei provided helpful assistance and maintained constant communication throughout the out-of-state purchase. We appreciate your trust in us, and we're delighted that your experience surpassed expectations. If there's anything else we can assist you with, please don't hesitate to let us know. Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience with Sergei at Jackson Acura! We're thrilled to hear that your purchase was enjoyable, and we appreciate your kind words about Sergei's transparency on the price. It's fantastic that we could meet your expectations and provide a competitive offer compared to other Acura dealers in the area. We look forward to welcoming you back to Jackson Acura, and we'll be more than happy to assist you when the time comes to upgrade your wife's car. Safe travels in your new Integra! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your glowing review! We're thrilled to hear that you consider us the best dealer in the Atlanta metro area. It's gratifying to know that our team's attentiveness and customer-focused approach have made a positive impression on you. We're equally proud of our top-tier service department and appreciate your recognition. If there's anything more we can do for you, please feel free to let us know. We look forward to continuing to provide you with excellent service! Warm Regards, Jackson Acura Team

Jackson Acura responded

Dear jeff_tanner, Thank you very much for sharing your experience with Sergei and the rest of our sales team! While it's great to hear they have assisted you well, our goal is 100% customer satisfaction. Even though your review did not shine a positive light on our service department, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, Rodney Jones Service Manager 678-259-9391

Jackson Acura responded

Thank you very much for taking the time to share about your positive experience with Sergei! We always strive to provide the utmost in quality and customer satisfaction. We hope your wife enjoys the new Acura MDX! Please don't hesitate to reach out if you need anything else.

Jackson Acura responded

Thank you very much for this excellent review! It's wonderful to hear Sergei continues to serve you well with each new purchase! Our team truly strives for excellence. We sincerely value your business and look forward to your next visit.

Jackson Acura responded

Thank you for taking the time to leave your feedback! We are very glad to have had the opportunity to work with you, and we are thrilled you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else-- Thank you for choosing Jackson Acura!

Jackson Acura responded

Thank you for choosing Jackson Acura! We're happy to hear Sergei continues to demonstrate our dealership's commitment to exceptional service. We appreciate your business, and we look forward to assisting you with your future sales and service needs!