Sergiu Pricepa | Page 3

Our experience was comfortable and everyone was friendly. The staff was professional and knowledgeable. Our questions and concerns were addressed in a timely manner. Joseph Johnson was extremely helpful and The staff was professional and knowledgeable. Our questions and concerns were addressed in a timely manner. Joseph Johnson was extremely helpful and quite knowledgeable. More

Helpful 0

Report | Print

I had a wonderful experience at Younger Nissan of Frederick buying my new vehicle! Everyone (sales, service, finance, and management) was helpful and welcoming. Thank you, Younger Nissan! Frederick buying my new vehicle! Everyone (sales, service, finance, and management) was helpful and welcoming. Thank you, Younger Nissan! More

Helpful 0

Report | Print

Brenton was awesome! He greeted me when I arrived at Younger and was a great help the whole time I was buying my truck! I had a wonderful experience at Younger and would highly recommend them to anyone! Younger and was a great help the whole time I was buying my truck! I had a wonderful experience at Younger and would highly recommend them to anyone! More

Helpful 0

Report | Print

Great service all around, I would not trust anyone else to work on my Nissan Armada. I will recommend them to anyone and everyone that needs service!! to work on my Nissan Armada. I will recommend them to anyone and everyone that needs service!! More

Helpful 0

Report | Print

My mission of purchasing a new car while at Younger Nissan was indeed the most positive I've ever experienced :(Patience, Knowledge, Commitment, Professional, Friendly) Nissan was indeed the most positive I've ever experienced :(Patience, Knowledge, Commitment, Professional, Friendly) More

Helpful 0

Report | Print

Sergiu Pricepa as always went above and beyond to take care my car. His great customer service and honestly had earned our loyalty to the brand. care my car. His great customer service and honestly had earned our loyalty to the brand. More

Helpful 0

Report | Print

Disappointed as JT had worked out the deal on Wednesday and knew that we were coming to pick up the car at 12pm on Friday-a particular car on the lot. However, we learned when we arrived that the vehicle w and knew that we were coming to pick up the car at 12pm on Friday-a particular car on the lot. However, we learned when we arrived that the vehicle we made a deal on was sold. Fine. we get it. But knowing we were coming for a 2020 Black Altima S, why were arrangements not made AHEAD OF US GETTING THERE to have another one brought to the lot for out scheduled appointment? We were at the dealership for 5 hours!!! 5 hours!! Paperwork completed within 2 hours at most as we paid CASH. The experience was not a positive one. I’m not sure if we will purchase another car with Younger Nissan in the future as in general, customer service/experience does not appear to be a priority. There are a couple of staff exceptions, Rob was great and apologized towards the end and offered a $100 gift card to make things right. He also appeared sincere and was personable and we liked him. Sergiu in Parts and Service was outstanding and a pleasure to work with. Sergiu is an ASSET to the dealership and is the only reason we would consider returning there for service. He helped us look at alloy wheels and was a wealth of knowledge and information. Sergiu willingly went above and beyond- and he is awesome! Myself and my family have been buying cars from this dealership for many years and Sergiu was the only one who remembered me and recognized me. My wife and I felt that we were getting the run around all day. If we would have been told it was going to take 5 hours to have a car transferred, we would have left and came back. But, We werent told that- instead we were told “about an hour,” “they ran into traffic,” etc...typical run around people expect from car salesmen. Just be straightforward and honest! People appreciate that and will understand. The “run around” is disrespectful and people aren’t stupid. Just be honest. The car was transferred from Baltimore to Frederick- We wasted our day and took off a day of work for something realistically should have taken 2 hours max. The car should have been on its way first thing that morning at the least or the day before knowing we were coming. As previously stated, lack of concern for customer service. Definitely not fun buying a car from this dealership- dreadful. Sincerely, Steve and Michelle Simon More

Helpful 6

Report | Print

This will be the third car for me at Younger Nissan. I always am thrilled to work with everyone at this dealership. They really care and work hard for their customers. They always go above and beyond to m always am thrilled to work with everyone at this dealership. They really care and work hard for their customers. They always go above and beyond to make my car buying experience easy and smooth. Jim Burdis is the most professional and personable dealer! He is friendly, fun and very knowledgeable. I love this dealership so much, that my husband has gotten his car through them also and is more than satisfied!! Everyone who works at Younger are so welcoming and friendly and knowledgeable! Thank you all!!! Teresa Borneo More

Helpful 0

Report | Print

Jim Burdis helped me to find a nice, clean Nissan Sentra with low mileage. He was so kind, patient and very professional. Thanks again Jim!! with low mileage. He was so kind, patient and very professional. Thanks again Jim!! More

Helpful 0

Report | Print

Back Like I Never Left All aspects of this business is up to par with outstanding customer service. I purchased my first Maxima in 2016 and unfortunately it was totaled in 2 All aspects of this business is up to par with outstanding customer service. I purchased my first Maxima in 2016 and unfortunately it was totaled in 2019. I went BACK to Younger Nissan the same day I received the "total loss" notice and they worked with me to put me back into the exact same car I had! Major shout out to Sergiu in Service, Jim in Sales and Ed in Finance! More

Helpful 0

Report | Print