Serhan Alkan

Alan Woodyard, my Service Advisor, is the best! !! When I took my vehicle to Kia this time for service, Alan made sure everything was taken care of, as usual, on my vehicle!!! And Alan not only take !! When I took my vehicle to Kia this time for service, Alan made sure everything was taken care of, as usual, on my vehicle!!! And Alan not only takes great care of my vehicle, but he takes great care of me too!!! Alan keeps me informed about the status of my vehicle; what is going on with it. Alan doesn’t leave me waiting for hours, without informing me where my vehicle is in the service process - no matter how busy he is and he gets pretty busy. But Alan always takes the time to communicate with me on what is going on with my vehicle!!! I also had a second Service Advisor this time, Tyler Emberson, and one of the Managers, Ryan, helping me while Alan was out when I first took my vehicle into service. And although this was my first time meeting them, Tyler and Ryan stepped in and took great care of me!!! They both also took the time to keep me informed on what was going on with my vehicle!!! Thank you all, Tyler, and Ryan, for taking great care of me!!! I appreciate you all very much!!! Also, Corey Brooks, my favorite Mechanic, as always, made sure everything on my vehicle was checked out and serviced correctly!!! Corey did an excellent job, as always, when he serviced my vehicle!!! And all the other Mechanics have done a great job on serving my vehicle when I have taken it to Kia for service. And I want to mention four more people at Kia of Leesburg, who always make me feel welcome, comfortable, and make sure I am well taken care of are Yohan, the General Manager, Lynn, the Receptionist, Serhan, my Salesman, and Max, my Finance Manager - these are their titles but they all are my friends first!!!! And so are Alan, and Corey!!!! I have built a great relationship with them over the years I have been going to Kia to have my vehicle serviced, purchase a vehicle, and through referring my friends there. Now I have two new friends, Tyler, and Ryan. I love taking my vehicle to Kia of Leesburg; I receive great service from Alan and Corey, and encounter great people!! The staff whom I have encountered when I visited there, are great!! I highly recommend Kia of Leesburg to have your vehicle serviced and to purchase a vehicle!! Thank you to all the people at Kia of Leesburg, who have made my experience at Kia of Leesburg a great one!!! More

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You keep sending emails to the wrong email address and I have asked you to stop sending them have asked you to stop sending them More

by BIGROOST Verified Customer Verified Customer

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This man is the best and knows it all in a good way. Very comfortable and rewarding to work with him. I trust him and this is my 2nd car purchase with him. I constantly refer others to him. Very comfortable and rewarding to work with him. I trust him and this is my 2nd car purchase with him. I constantly refer others to him. More

by Mogli Verified Customer Verified Customer

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Great experience working with Serhan. He was very knowledgeable and a good listener. He took the time to show us all the features of our new car before we drove away. We liked he had work He was very knowledgeable and a good listener. He took the time to show us all the features of our new car before we drove away. We liked he had worked at the dealership for many years, and we felt confident he would be around in the future. Usually, car salespeople turn over often and it is hard to get good support once they are gone. Serhan gave us his mobile number and encouraged us to call if we had any questions or ever needed his help. I have already called once, and he immediately responded and answered my questions. We are confident in Kia and the dealership because of Serhan. More

by IAYERS1 Verified Customer Verified Customer

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Great sales staff, Sales and Finance Manager! No hassles or gimmicks! Easy process to get the car I wanted at a great price! All were extremely helpful and customer focused! No hassles or gimmicks! Easy process to get the car I wanted at a great price! All were extremely helpful and customer focused! More

by clearone2.0 Verified Customer Verified Customer

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I had a great experience overall, Serhan was great as always and Max in finance was also. always and Max in finance was also. More

by Candrus Verified Customer Verified Customer

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Went by Kia of Leesburg after going to other Kia dealers. We found the Telluride we were looking for. Sales, finance and detailing shop all did a great job. Even picked out some wanted accessories and ordere We found the Telluride we were looking for. Sales, finance and detailing shop all did a great job. Even picked out some wanted accessories and ordered them through the parts department, installed scheduled a couple days later. More

by cheezedog62 Verified Customer Verified Customer

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I took my Hyundai to get work on a possible axle or joint issues. A couple of days later, they finished the job and charged me $1800. Upon leaving the lot, the noise and issues were back. I brought the vehic issues. A couple of days later, they finished the job and charged me $1800. Upon leaving the lot, the noise and issues were back. I brought the vehicle back in. Now they said it was another issue. A week later I paid $2200 left the lot, and issues is still there. Now, I am not asking for special treatment. My car clearly states that I am a US Marine, and still I got robbed. So all you veterans out there, please avoid this dealership. So quick to say, thank you for your service, but will stick it to you every way they can. My name is Ruben Gonzalez. Red flag my fellow veterans. STAY AWAY!! More

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He was very personable and easy to work with . Did a great job explaining the details of the car . Did a great job explaining the details of the car . More

by Kezarken Verified Customer Verified Customer

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Pleasant showroom, friendly salesman, easy test drive, good knowledge and explanation of car features, fair deal. good knowledge and explanation of car features, fair deal. More

by flamingo2005 Verified Customer Verified Customer

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