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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC
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Serra Chevrolet

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.7
353 Reviews
4.7

353 Reviews

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353 Reviews of Serra Chevrolet

May 02, 2025

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Employee Rating

The dealership and salesman did a great job with helping to buy out my Kia lease. More

by rsw419
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 03, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Serra Chevrolet Buick GMC Cadillac while buying out your Kia lease. Our team is committed to providing excellent service, and we appreciate you taking the time to share your feedback. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

April 29, 2025

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Employee Rating

We have been a customer for a lot of years now. Serra always delivers top notch customer service. Thank you guys. More

by dlee26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your feedback! We're so happy to know you have been a loyal customer and that Serra Chevrolet Buick GMC Cadillac has consistently provided you with top-notch service. We appreciate your support and look forward to serving you for many more years to come! Sincerely, Your Friends at Serra Jackson

April 29, 2025

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Employee Rating

Payton was great to work with. Great service. Easy to trade in vehicle. Got good value from trade in. More

by jordanwarren98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Payton, Drew

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Apr 29, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Jordan! We are glad to hear your experience with us at Serra Chevrolet Buick GMC Cadillac. It’s great to know that our team made the trade-in process easy and that you received good value for your vehicle. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

April 29, 2025

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Very professional and courteous! They quoted us a price and that is what we paid. More

by jglosson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 30, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We're delighted to hear that you found us professional and courteous, and we appreciate your acknowledgment of our transparent pricing. At Serra Chevrolet Buick GMC Cadillac, we strive to ensure an excellent experience for all our customers. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

April 26, 2025

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Employee Rating

The young man at the service desk was very courteous. My car was serviced very quickly. More

by bperry9419
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Serra Chevrolet Buick GMC Cadillac provided courteous service and that your car was serviced quickly. We appreciate your feedback and look forward to seeing you again for your next visit! Sincerely, Your Friends at Serra Jackson

April 26, 2025

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Employee Rating

A quick, easy, painless process. Was kept up to date on findings throughout the day so there were no surprises. More

by sdkelly1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Serra Chevrolet Buick GMC Cadillac was quick, easy, and painless. Keeping our customers informed is our priority, and we're glad that you felt supported throughout the process. We appreciate your feedback and hope to see you again soon! Sincerely, Your Friends at Serra Jackson

April 24, 2025

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Employee Rating

Very polite and got the job done in the time frame promised Nice dealership and very clean More

by osbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince

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Apr 24, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with us at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in providing excellent service and maintaining a clean environment. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

April 21, 2025

Dealership Rating
Employee Rating

They were very attentive, and very nice. They explained everything in detail and very helpful. More

by mary.osborn32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 21, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac attentive and helpful. We strive to provide detailed explanations to ensure our customers feel supported throughout their experience. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

April 20, 2025

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Employee Rating

very responsive. Nice and professional. I highly recommend Serra. They answered all my questions and went beyond. More

by yanezmp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 20, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found us responsive, professional, and that we exceeded your expectations. Your recommendation means a lot to us at Serra Chevrolet Buick GMC Cadillac. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

April 19, 2025

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Employee Rating

I brought my car at this dealership. This is the main reason I continue to take my car to Serra for service. Sometimes its good serve and sometimes not. This time was average. More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us, Lola. We appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac for your service needs. It's our goal to provide consistent and excellent service, and we understand that experiences can vary. Your feedback is valuable, and we encourage you to reach out to us directly so we can address any concerns you may have. We look forward to serving you better in the future! Sincerely, Your Friends at Serra Jackson

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