Seth Arnold

Evan walked out to meet us in the parking lot while we were looking at cars. Everyone in the dealership was friendly and helpful. Signing the paperwork was smooth and quick. The concierge was quite knowle were looking at cars. Everyone in the dealership was friendly and helpful. Signing the paperwork was smooth and quick. The concierge was quite knowledgeable, friendly and very helpful. Evan asked what features we had in mind, showed us the exact vehicles we were looking for, kept us informed, very attentive. Highly recommend Evan at this dealership. More

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my salesperson candace was absolutely amazing she answered all my questions and helped me understand everything clearly and made my experience buying my 1st Mercedes amazing. answered all my questions and helped me understand everything clearly and made my experience buying my 1st Mercedes amazing. More

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Mercedes Benz of Novi went above and beyond for my b service on my A220 Thank you service on my A220 Thank you More

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I had a great experience I absolutely love my new upgrade And shout out to Seth for handling my out of state transfer & making the transition easy for me And shout out to Seth for handling my out of state transfer & making the transition easy for me More

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This purchase was the second I have made with Evan. He consistently goes above and beyond to make the experience exceptional. His attention to detail, communication, and care for getting me into the right consistently goes above and beyond to make the experience exceptional. His attention to detail, communication, and care for getting me into the right vehicle is a testament to his thoughtful, customer focused approach. He made me feel like he was working for me not against me. If you are in the market for a new vehicle, seek out Evan. You won’t be disappointed. More

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Great service and nice people. The dealership is nice and clean and followed CDC guidelines. Personnel is friendly and follows up with you, when there are updates. clean and followed CDC guidelines. Personnel is friendly and follows up with you, when there are updates. More

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Mercedes- Benz of Novi, is one of the best Mercedes Benz dealership in USA if not the only one. don't take my wold for it, give it a shoot you will be surprise. My experience with them is amazing from all a dealership in USA if not the only one. don't take my wold for it, give it a shoot you will be surprise. My experience with them is amazing from all angle from service to selles. for me is cheaper to own a Mercedes Benz from them than a regular local cars from any place else. customer service is excellence, service very reasonable , they treat you like a king or queen, men I love the Novi Mercedes Benz Delarship! More

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Professional and friendly yet very efficient I would Professional and friendly yet very efficient I would recommend them to friends and family as needed. The car is dependable, comfortable and makes dr Professional and friendly yet very efficient I would recommend them to friends and family as needed. The car is dependable, comfortable and makes driving fun More

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