Severo Gonzaga
Severo Gonzaga at M'Lady Nissan

Severo Gonzaga

Used Car Manager

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

4.3
14 Reviews
4.3

14 Reviews

Write a Review

Dealership Experience

22 yrs, 5 mos

Industry Experience

22 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

14 Reviews of Severo Gonzaga

December 26, 2024

Dealership Rating
Employee Rating

I stopped by today to look at a 2024 Nissan Frontier. Eddie Colville waited on me and could not have made it any easier. Highly recommend him, I drove home in my new truck!!! More

by mikerohde61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2024

M'Lady Nissan responded

Dear ikerohde61, Thank you for sharing your experience at M'Lady Nissan! We're so glad to hear that Eddie Colville made the process easy and enjoyable for you. Congratulations on driving home in your new 2024 Nissan Frontier! We truly appreciate your high recommendation and are here to help with anything you may need in the future. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

April 29, 2024

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Employee Rating

Agradesco al Sr Ricardo Pedroza Perez, por su buen trato, siempre amable y con buena disposición. More

by Herver1282
Recommend Dealer
Yes

Other Employees Tagged: Sr Ricardo Pedroza Perez 5 estrellas

Apr 30, 2024

M'Lady Nissan responded

Estamos encantados de recibir tus amables palabras, Herver1282. Nos alegra saber que tu experiencia con el Sr. Ricardo Pedroza Pérez fue excelente y que disfrutaste de su amabilidad y profesionalismo. Transmitiremos tus elogios a Ricardo y le agradeceremos por su excelente servicio. ¡Gracias por elegirnos y esperamos verte nuevamente en el futuro!

April 07, 2024

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Employee Rating

They very friendly and do there best to make sure to get what you looking for More

by roselynrodriguez070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

M'Lady Nissan responded

Dear Roselyn, Thank you for your feedback! We're glad to hear that you found our team to be very friendly and dedicated to helping you find what you're looking for at M'Lady Nissan. Ensuring customer satisfaction is our top priority, and we're committed to providing a positive experience for every visitor. Your comments will be shared with our team as encouragement to continue their efforts in assisting our customers effectively. If you have any further comments or need assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

December 03, 2023

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Employee Rating

I want to thank Anthony Barbaro for helping us out today. He is very easy to work with! More

by pati.arreguin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Westermeyer, Anthony Barbaro , Ricardo Perez

Dec 04, 2023

M'Lady Nissan responded

Dear Pati Arreguin, I wanted to extend my sincere thanks for your recent feedback regarding your visit to M'lady Nissan and the assistance provided by Anthony Barbaro and Ricardo Perez. Your kind words about Anthony and Ricardo's helpfulness mean a lot to us. We're delighted that they made your experience easy and enjoyable. Ensuring a seamless and pleasant experience for our customers is a priority for us, and it's fantastic to know that both Anthony and Ricardo excelled in providing you with excellent service. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. Your support is greatly appreciated, and we look forward to serving you again in the future. Warm regards, Kamil Zlahoda Sales Manager M'lady Nissan

November 17, 2023

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Employee Rating

Anthony was Awesome! Even though there was a mix up, he did his best to give us a great experience! Highly recommend him!! More

by rachaelmh96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Barbaro , Bryan Murphy

Nov 18, 2023

M'Lady Nissan responded

Thank you for taking the time to share your recent experience with Anthony on DealerRater! Your feedback is greatly appreciated. We're thrilled to hear that Anthony provided you with an awesome experience, despite any initial mix-up. At M'Lady Nissan, ensuring our customers have a positive and memorable experience is our priority, and we're delighted that Anthony went above and beyond to make sure you had a great experience. Your recommendation means a lot to us. If there's anything else we can do to further enhance your satisfaction or if you have any additional feedback to share, please feel free to reach out. Thank you for choosing M'Lady Nissan. We look forward to serving you again in the future! Warm regards, Kamil Zlahoda Sales Manager M'Lady Nissan

November 01, 2023

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Employee Rating

Helped me out even though I didn’t have good credit! I would buy from them again! More

by The tech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2023

M'Lady Nissan responded

Thank you for sharing your experience! We're delighted to hear that our team was able to assist you, even if you had credit challenges. It's wonderful to know you'd consider buying from us again. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

November 20, 2022

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Employee Rating

Convenient location for me. Friendly personnel who respect and value my loyalty. I feel I can contact them anytime with questions. Jay Alvarez was a wealth of information and More

by kalbert6
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Ryan, Tommy Majka, Jay Alvarez , Bryan Murphy

Mar 18, 2023

M'Lady Nissan responded

Thank you for the 5 Star review!

November 04, 2022

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Employee Rating

I had a great experience with this dealership and my salesman Jay Alverez was able to answer all my questions even tell me stuff about the car I didn’t even know definitely recommend this dealership and More

by TonyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Ryan, Kamil Zlahoda, Jay Alvarez, Ryan Hummel , Mir Ali, Bryan Murphy, Nathen Rodriguez

October 26, 2022

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Employee Rating

This was my 4th car with MLady Nissan, and as always it was an easy in and out experience. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Ryan, Kamil Zlahoda, Jay Alvarez, Ryan Hummel , Mir Ali, Nathen Rodriguez

Mar 14, 2023

M'Lady Nissan responded

Thank you Sam

August 08, 2022

Dealership Rating
Employee Rating

From the minute I stepped out of my old car, the M’Lady Nissan experience was outstanding! Anthony greeted me with a genuine spirit and smile, he was patient to actively listen to my preferences and requir More

by K
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Ryan, Anthony Barbaro , Bryan Murphy

Mar 14, 2023

M'Lady Nissan responded

You are family and Anthony and all of us here at M'Lady Nissan thank you for taking the time to post your picture and review. Thank you and I hope your enjoying your new vehicle.

1

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