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Shane Albrecht
Shane Albrecht at Lexus of Brookfield

Shane Albrecht

Service Advisor

Lexus of Brookfield

20001 W Bluemound Rd
Brookfield, WI 53045

5.0
9 Reviews
5.0

9 Reviews

Write a Review

Dealership Experience

2 yrs, 4 mos

Industry Experience

4 yrs, 9 mos

9 Reviews of Shane Albrecht

August 22, 2023

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Employee Rating

Bob Hill and the entire team have been exceptional with post sale service and support. Not sure I could expect any more! More

by Bherda26
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Hill

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Sep 10, 2023

Lexus of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2023

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Employee Rating

Fantastic customer service! Mr Roeglin went above and beyond to meet my needs! I highly recommend this dealership! More

by DAVIDULWELLING
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dale Roeglin, Marylou Valdez, Michael Voelkel , Bryan Faust, Loni Musolf, David Slickman, Nikolaos Vlahos

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Aug 10, 2023

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2023

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Worked with Bob Hill when purchasing my Rx350. He was very knowledgeable and quick to respond to my questions. Without a doubt best car purchase experience I have had! Steve P. More

by Steve P
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Hill, Christopher Zilvitis

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Aug 12, 2023

Lexus of Brookfield responded

Hi Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 10, 2023

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Shane was super helpful and knowledgeable. I will definitely be back for my next service More

by apex10719
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 12, 2023

Lexus of Brookfield responded

Wow and so many stars!! Thank you for the kind words about Shane and our team. We are truly grateful for your business and for taking the time to leave us this positive review. Joe Palmisano, Executive General Manager

April 29, 2023

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wonderful service, great staff, comfortable waiting room and private offices to work in. Its my go to service center More

by adkt119
Recommend Dealer
Yes
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Aug 12, 2023

Lexus of Brookfield responded

Thank you so much for the kind words and for taking the time to leave us a review and for the special recognition of Shane in our service department. We are truly grateful for so many stars. Joe Palmisano, General Manager

April 29, 2023

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I was very impressed by the customer service and the quality of the wash and vacuuming after the service More

by apex10719
Recommend Dealer
Yes
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Aug 12, 2023

Lexus of Brookfield responded

Thank you so much for the kind words and for taking the time to leave us a review and for the special recognition of our dealership. We are also truly grateful for so many stars. Joe Palmisano, General Manager

March 31, 2023

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Great service, friendly advisors, and a gorgeous waiting room with private offices and all sorts of snacks and different beverage options for free More

by sil
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 03, 2023

Lexus of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

March 12, 2023

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Just bought our 6th Lexus from Dale Roeglan at Lexus of Brookfield and the service and vehicles just keep getting better and better! We have been working with Dale for almost 20 years and he never disappoi More

by Tash Schwartz
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Verbie Swanigan, Dale Roeglin, Josiah Bouley

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Mar 14, 2023

Lexus of Brookfield responded

Hi Tash, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Brookfield so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 07, 2023

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Isaac &Lexus Brookfield came through for the 4th car for family.I trust and recommend. More

by Aaronrentalpropertiesllc2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Bolotin, Branden Morris, Isaac Campbell, Christopher Zilvitis, John Schloegl , Jay Andersen, Liz Zato

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Feb 09, 2023

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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