Shane Carnahan | Page 4

great service and mechanic found another issue. I came in to have the headlights adjusted on a 2014 enclave I just purchased. the headlights were not aimed correctly and what they found is that the I came in to have the headlights adjusted on a 2014 enclave I just purchased. the headlights were not aimed correctly and what they found is that the bulbs were not seated properly from the previous owner. They fixed that and they are working perfectly now. The mechanic also noticed that one of the front brake pads was broken or not positioned the correct way and that was fixed at no charge because I just bought the vehicle. I hope I have great service like this years from now when I need service done on my enclave. I really appreciate how this was handled. More

by ozzystpaul Verified Customer Verified Customer

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Awesome Customer Service nsmith54 I had received outstanding customer service from the minute I walked in until I purchased my 2019 Encore and drove away.Shane answered every nsmith54 I had received outstanding customer service from the minute I walked in until I purchased my 2019 Encore and drove away.Shane answered every question I asked and was totally thorough on explaining all the accessories that were in the car. It's nice to know that there are still people who take pride in their jobs! I would definitely recommend this dealership and Shane to handle the transactions.I just can't say enough of how I was treated and even calls to check up on me! More

by nsmith54 Verified Customer Verified Customer

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staff was very helpful and friendly they were good at explaining things and were not pushy. they have me a fair amount for my trade in. so far I do not have anything negative to say abou they were good at explaining things and were not pushy. they have me a fair amount for my trade in. so far I do not have anything negative to say about the dealership. More

by ozzystpaul Verified Customer Verified Customer

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Excellent friendly service! Several years ago Shane gave me a great deal on an used Enclave, and I have appreciated the Valley Buick service department whenever I have needed mai Several years ago Shane gave me a great deal on an used Enclave, and I have appreciated the Valley Buick service department whenever I have needed maintenance or service. Jim is my service adviser and he is always friendly, knowledgeable and helpful. Randy the service manager has a great attitude and it seems the whole service department goes out of their way to be friendly, helpful and fair. More

by jfbrickner Verified Customer Verified Customer

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always great service Everyone at Valley is friendly, appreciative and great to work with. I wouldn't purchase a vehicle anywhere else, nor would I have another service de Everyone at Valley is friendly, appreciative and great to work with. I wouldn't purchase a vehicle anywhere else, nor would I have another service dept. work on my truck/cars! Always fair pricing and quick service! More

by JEFF Verified Customer Verified Customer

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Great Service The whole team always take great care of my vehicle, explains everything to me, are friendly, professional and thoughtful of my time. Great Team Work The whole team always take great care of my vehicle, explains everything to me, are friendly, professional and thoughtful of my time. Great Team Work! More

by RSGOLLING Verified Customer Verified Customer

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Best Dealership Ever! The people at Valley in Apple Valley are amazing! From the service department, sales, finance, parts, and the customer service department, they all tr The people at Valley in Apple Valley are amazing! From the service department, sales, finance, parts, and the customer service department, they all treat you like you are their number one concern. They are always their, greeting you with a smile, and listening to your concerns and answering any questions you may have. I have never experienced this high level of service from any other dealership. I have been using valley for 10 years and I will never go anywhere else. If you want your vehicle to have the best service while being treated like family, then go to Valley! More

by KPINNT Verified Customer Verified Customer

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My experience has all was been great. I give 5 stars ; because every one knows me and I am treated with respect. Great service Dept. I have worked Shane C. I work again. i will be back fo I give 5 stars ; because every one knows me and I am treated with respect. Great service Dept. I have worked Shane C. I work again. i will be back for another car. More

by MOLLYMOM8 Verified Customer Verified Customer

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The best in town! Always an enjoyable experience at Valley GM. They take such great care of me and my needs. The service team is friendly and knowledgeable. And I never Always an enjoyable experience at Valley GM. They take such great care of me and my needs. The service team is friendly and knowledgeable. And I never feel like I am being taken advantage of. If you are not a customer, please give them a try! More

by steven.b.strom Verified Customer Verified Customer

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Repeat Customer No stress or hassles. They build relationships and take care of their customers. We still have a vehicle we bought new from them, 17 years ago. They No stress or hassles. They build relationships and take care of their customers. We still have a vehicle we bought new from them, 17 years ago. They've serviced it all along. Can't remember how many cars we've purchased here! No regrets. More

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