Shane Collins

If I could rate this place lower than a one star I would. They lied from the beginning. Back in 2022, we were trading in my nephew's car for a reliable vehicle. The first red flag was a car that was about to They lied from the beginning. Back in 2022, we were trading in my nephew's car for a reliable vehicle. The first red flag was a car that was about to be sold to had been sold to someone else even though we were starting the paper work. Eventually they worked hard to resolve this and offered us a Nissan Rouge. They made me the main owner even though they promised that I would be the cosigner and now flash forward to us becoming aware that they sold us a lemon. The engine is blow and they refuse to cover anything towards it. We had already paid out of our pocket to fix transmissions issues. To make matters worse, they will not let us trade it in for anything affordable. Either we get a repossession on our credit score, buy a new engine or lock into a more expensive car with a $800+ payment. My nephew is a full time student with a part time job and I have my own bills to pay. In what world that a reasonable response to a car that's barely 3 already having so many issues. Buyers beware, go elsewhere. It it not worth being stuck with a business that could not care less about it's customers. More

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Everyone was an absolute pleasure! Kenny and Frank did an outstanding job helping us decide on a vehicle that best fit our family. Kenny and Frank did an outstanding job helping us decide on a vehicle that best fit our family. More

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The people are kind and very willing to help. I wasn’t expecting a car wash but I really appreciated it. I wasn’t expecting a car wash but I really appreciated it. More

by SHAELY.WACKER Verified Customer Verified Customer

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Have bought 4 cars from here. Great place. Only reason for 4 stars is cause I’m still confused as to why my engine light is on. They checked and said nothing is wrong. So should I Great place. Only reason for 4 stars is cause I’m still confused as to why my engine light is on. They checked and said nothing is wrong. So should I left cause had to get to work but the light is on, why? I’m hoping it’s just something that’s supposed to happen and I can take the advice of nothing is wrong for that light to be on. More

by ALDIAZ0919 Verified Customer Verified Customer

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Sutherlin nissan east colonial make difference because he care about people give the good service all days. Gongratulations for the staff and employees. care about people give the good service all days. Gongratulations for the staff and employees. More

by LAURORESAT Verified Customer Verified Customer

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This dealership was amazing. Eduardo Del Rio did an amazing job taking care of my wife and myself on our new vehicles. I strongly recommend and asking for Mr. Del Rio! Eduardo Del Rio did an amazing job taking care of my wife and myself on our new vehicles. I strongly recommend and asking for Mr. Del Rio! More

by Yankees4life Verified Customer Verified Customer

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One of the best car buying experiences that I have ever had. Eduardo was professional, informed, genuinely interested in helping us buy a car that was right for us, and there was no pressure. Shane in mana had. Eduardo was professional, informed, genuinely interested in helping us buy a car that was right for us, and there was no pressure. Shane in management was friendly and helpful as was Kris in finance. Everyone at Sutherlin was pleasant to work with and I have already recommended Sutherlin to my friends who have seen our new car! More

by whcpa Verified Customer Verified Customer

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Excelente. .buen trato. Buenos precios y servicio. Graciassss. Siempre los recomiendo, amables y muy Profesionales. .buen trato. Buenos precios y servicio. Graciassss. Siempre los recomiendo, amables y muy Profesionales. More

by Beatrizlopezmarchand Verified Customer Verified Customer

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This dealership is fast and reliable,good customer service.Store is nice clean and the person that greet me was great. service.Store is nice clean and the person that greet me was great. More

by nancylebron59 Verified Customer Verified Customer

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Very good. The work Was fast and the atención nace. Im very hippy. Thank yoy. The work Was fast and the atención nace. Im very hippy. Thank yoy. More

by LINDERFADRAGAS Verified Customer Verified Customer

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