Shane Dusang

Galleria BMW responded

Thank you so much for the kind words, Ashley! We’re thrilled to hear that Alannah and Shane made your car-buying experience professional, quick, and straightforward. Providing a smooth, stress-free process is exactly what we strive for, and it means a lot to know this experience stood out from the rest. We truly appreciate your trust and look forward to helping you again when you’re ready for your next vehicle!

Galleria BMW responded

Thank you so much for this incredible review! We truly appreciate you recognizing that great service after delivery is what makes the difference. Billy is an absolute asset to our service department, and we love hearing how much trust and confidence he’s earned from you. Introducing him to your spouse, JR, says it all—when our clients feel that level of comfort and care, we know we’re doing things right. We’re grateful for your loyalty and look forward to continuing to take great care of you for many years to come.

Galleria BMW responded

Thank you for the great review! We’re thrilled to hear that your purchase was the easiest ever and that Ava and the sales team provided honest, hard-working service. We truly appreciate you choosing Galleria BMW and look forward to assisting you again in the future.

Galleria BMW responded

Tyler, Thank you so much for the great review! We’re thrilled to hear that your leasing experience with Ava, Shane, and Jacob was seamless and that our team took the time to explain everything clearly. Providing honest, professional, and helpful service is always our goal. We truly appreciate your recommendation and look forward to working with you again at Galleria BMW.

Galleria BMW responded

Thank you for the five-star review! We’re so glad to hear that Ava was patient and made the financing process easy and stress-free for you. We appreciate you choosing us and hope to assist you again in the future.

Galleria BMW responded

Thank you so much for the kind and detailed review, Maelee! We’re thrilled to hear that Katie provided such a knowledgeable, attentive, and professional experience. She truly goes above and beyond for her clients, and it’s great to know her dedication, flexibility, and attention to your needs made the process smooth and enjoyable. We appreciate your recommendation and are grateful you chose Galleria BMW—congratulations on finding your dream car, and welcome to the Galleria BMW family!

Galleria BMW responded

Thank you, Rahul! We’re happy the process was easy and that Ava and Shane took great care of you. We appreciate your recommendation!

Galleria BMW responded

Thank you so much for sharing your experience! We’re thrilled to hear that Dawn went above and beyond to provide exceptional service — even after hours. She truly cares about her clients and takes pride in making every interaction friendly, helpful, and stress-free. We appreciate your kind words and are so glad to have you as part of the Galleria BMW family!

Galleria BMW responded

babbarsiddiq, Thanks you very much for taking the time to share this. We are so happy to hear that you had a smooth and overall wonderful time working with Shane and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. Thank you for your business and trust, and Welcome to our Galleria BMW Family!

Galleria BMW responded

Larry, Thank you so much for taking the time to share this. We really appreciate your trusting us with your business, especially being from Charlotte! We know that you will continue to love your new X-5, but if there is anything else that we can assist you with please do not hesitate to reach out. Welcome to our Galleria BMW Family!