Shane Jones
Shane Jones at Patriot Chrysler Dodge Jeep Ram of McAlester
Refer Me

Shane Jones

GM

Patriot Chrysler Dodge Jeep Ram of McAlester

916 S George Nigh Expy
McAlester, OK 74501

Contact Me
3.4
15 Reviews

Dealership Experience

10 yrs, 5 mos

Languages Spoken

English English

3.4

15 Reviews

Write a Review

15 Reviews of Shane Jones

May 18, 2024

Dealership Rating
Employee Rating

Bought vehicle online. When it was delivered there was body and wheel damage that was not disclosed by the dealer or Carfax. Extremely unsatisfied. More

by heyjoe2225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Wade Oss, Dalton Durossette

May 18, 2024

Patriot Chrysler Dodge Jeep Ram of McAlester responded

Mr Joe, this statement is partly true. We did deliver a used vehicle that had a small scratch on a wheel. Upon receiving the truck, you looked it over to find any issues and let us know immediately about your wheel. We immediately handled and agreed to send $200 for the Scratch to be repaired. Approx 12 days later you reached out stating the bumper was dented up. We immediately fixed the wheel that was noticed… but we cannot cover any damage that happened after the purchase… especially 12 days. I find it Very unlikely that you noticed the small scuff on the wheel upon looking truck over but not the dent in truck/bumper… especially for almost two weeks. We do have the exact dates documented. I believe It was 11 days. It is very likely however that this happened while you had it parked somewhere in that 11 day timeframe. I apologize for us not being able to earn a better review… we strive to maintain a good reputation as you can see from our reviews. Thank you for your business… and have a Great year!

May 19, 2024

heyjoe2225 responded

This is not accurate. I have not received payment for the wheel. I provided pictures of the dented bumper soon as it was noticed to my salesman. I have provided pictures from an old craigslist posting that is still online but the same pics were withheld from the cars.com posting (now offline) where I established contact regarding the vehicle. When I spoke to Shane Jones he was hostile and insulting. Upon looking at further Google reviews for Patriot, I should have known better to do business with this dealership. Lack of professionalism and integrity in upper management. Hopefully Shane’s superiors will better receive this feedback and hold him accountable for his treatment of customers whether or not the issues with the bumper, wheel and displaced axle are resolved. (Also discovered a damaged front fender flare which I didnt even bother to ask for help with). To other readers, please look for my post on google which provides pictures and proof of this issue that are being dismissed and misguided by Mr Jones.

May 15, 2024

Dealership Rating
Employee Rating

Patriot has blessed me with 2 cars this year. The service was Top Notch! From Shane to the delivery guy! Shane has helped our family with the purchase of several vehicles this year and He’s The More

by genahamilton64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 26, 2024

Dealership Rating
Employee Rating

Car was beautiful! The crew was very helpful and courteous. Thanks again for the help and service. More

by mike@clarkesourcing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 09, 2024

Dealership Rating
Employee Rating

Great service, was given the cost of the repair upfront. Alfred was great at taking care of issue quickly. More

by dmfishes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wade Oss, Dalton Durossette

March 14, 2024

Dealership Rating
Employee Rating

Very fast and very easy. Had a expired free oil change left and they worked with me. More

by eddykeeling59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 05, 2024

Dealership Rating
Employee Rating

Terrible was sold a wrecked 2023 Kia Sorento, and they refused to put me in another vehicle. Never buy from them again and will be reporting to Oklahoma Used vehicle. More

by cldan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Aaron Shieldnight, Jerry Venson

January 31, 2024

Dealership Rating
Employee Rating

Lied to from the get go. .poor Isaac was used as a guinea pig..if I was him I'd look for a job that didn't throw a person under the bus More

by rondajsprabery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Stephen Hilton, Isaac Smith , Blake Slawson

January 08, 2024

Dealership Rating
Employee Rating

I have always had great experience with you guys. Thanks for your help and service More

by chuck16love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 01, 2024

Dealership Rating
Employee Rating

Our sales person was Wade. We have worked with Wade and Aaron before on the purchase of another vehicle. We are very happy with Wade who made the process very smooth and not More

by algeedavid.77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Oss, Aaron Shieldnight

December 29, 2023

Dealership Rating
Employee Rating

The service is always great! The employees are respectful and courteous. I would recommend this dealership to anyone and everyone. Never had to wait a long time for service More

by jcbaldwin7981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Cortassa, Aaron Shieldnight

1

Dealership Inventory (302 Vehicles)

used 2017 Chevrolet Silverado 2500HD car, priced at $41,995
2017 Chevrolet Silverado 2500HD
used
Gray exterior
Allison 1000 6-Speed Automatic
4WD
used 2017 Nissan Armada car, priced at $21,500
2017 Nissan Armada
used
Blue exterior
7-Speed Automatic
RWD
used 2018 Ram 1500 car, priced at $19,888
2018 Ram 1500
used
White exterior
8-Speed Automatic
4WD
used 2018 Alfa Romeo Stelvio car, priced at $15,888
2018 Alfa Romeo Stelvio
used
Red exterior
8-Speed Automatic
AWD
used 2019 Ram 1500 car, priced at $27,222
2019 Ram 1500
used
Gray exterior
8-Speed Automatic
RWD
used 2019 Jeep Compass car, priced at $20,000
2019 Jeep Compass
used
Blue exterior
9-Speed Automatic
4WD