Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.5
106 Reviews
4.5

106 Reviews

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106 Reviews of Shane Phillips

April 05, 2026

Dealership Rating
Employee Rating

The service guy is accommodating and explains what needs to be done in my car More

by tesshermosomd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Paula Box

Apr 05, 2026

Gullo Toyota of Conroe responded

We’re glad our service team was accommodating and clearly explained the work needed on your Toyota RAV4. Thank you for sharing your positive experience. We look forward to assisting you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 04, 2026

Dealership Rating
Employee Rating

The crew is friendly every time I visit and the service is always quick as possible. More

by DIAZMICHAEL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Apr 04, 2026

Gullo Toyota of Conroe responded

Thank you for highlighting our crew’s friendliness during your visits. We’re pleased to know the service on your Toyota Camry was handled as quickly as possible. We look forward to helping you again soon. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 04, 2026

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Employee Rating

My service was outstanding. A+ customer service and a very knowledgeable customer service advisor. Thank you very much! More

by marlonthomas1132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Cameron

Apr 04, 2026

Gullo Toyota of Conroe responded

We appreciate you highlighting the service on your Toyota Tundra Hybrid. It’s wonderful to know our advisors provided A+ support and demonstrated strong expertise. We look forward to assisting you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 02, 2026

Dealership Rating
Employee Rating

The time of my wait was just an hour. Awesome. Staff was very courteous to explain all work covered. More

by LERROGRAD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter

Apr 02, 2026

Gullo Toyota of Conroe responded

Delighted to hear your wait time was only an hour and that our team explained every detail clearly. Thank you for bringing in your Toyota. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 01, 2026

Dealership Rating
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Service is great I appreciate so much the benefits of having a Toyota and Gullo near me More

by SERNAMINA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Apr 01, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience. We’re delighted the service for your Toyota Highlander met your expectations and that our convenient location is helpful. We look forward to your next visit. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 29, 2026

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Gullo Toyota super awesome my service advisor the best friendly staff and all employees I will totally continue to come here. More

by Rick
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Mar 30, 2026

Gullo Toyota of Conroe responded

Appreciate your positive feedback about our team at Gullo Toyota of Conroe. We look forward to assisting you again. Thank you for choosing us.

March 29, 2026

Dealership Rating
Employee Rating

The sales floor is pretty fluid, friendly, efficient! Team is knowledgeable and the Finance team superb, top notch. The service team is very friendly and their lobby has a top tier level of amenities for More

by eliramirez86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Ritter, Paula Box , Matt Netunno

Mar 30, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your detailed experience with Gullo Toyota of Conroe. We appreciate your recognition of our sales, finance, and service teams. Please reach out if there’s any way we can assist further with service wait times.

March 29, 2026

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Employee Rating

First time here called got a 8:40 am appointment got there app 8:15 didn’t get out of there till 12:45 ridiculous for an oil change just moved here from out of state Have two Toyota’s don’t know if More

by jane6235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine .

Mar 30, 2026

Gullo Toyota of Conroe responded

Hello, I am very sorry that you had a negative experience in your first visit to our store. I would love to discuss with you in more detail. Can you give me a call when you get a moment? 936-442-4324. Andy Ritter Gullo Toyota 936-442-4324

March 28, 2026

Dealership Rating
Employee Rating

Diego Mireles exceeded my expectations. I thought I was going to be there longer than I actually had to… Thank you to Ms. Matamoros for expediting my side view mirror assembly replacement More

by GABRIELLEBEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Diego Mirieles

Mar 28, 2026

Gullo Toyota of Conroe responded

We’re glad to know your Toyota RAV4’s side mirror replacement was handled more quickly than you expected. Thank you for acknowledging our team’s efforts to expedite your service. Don’t hesitate to reach out for any future needs with your RAV4. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 28, 2026

Dealership Rating
Employee Rating

Gullo Toyota has fantastic customer service and had my service done very quickly. They always go the extra mile and had my truck ready early! More

by MAS1210
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Scott Kleist

Mar 28, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with our team’s attentive service on your Toyota Tundra Hybrid. We’re glad we could complete your service quickly and have your truck ready early, and we appreciate your five-star rating. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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