Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
294 Reviews
4.8

294 Reviews

Write a Review

294 Reviews of Shannon Dillman

May 10, 2025

Dealership Rating
Employee Rating

Good service writer. Shannon always takes care if me whenever I have a problem. Thank you Shannon More

by jes50
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Kersey

May 09, 2025

Dealership Rating
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Button Service was AWESOME. The advisors took great care of me, and got my issues resolved as promised. I had a very enjoyable experience. More

by whodey93
Service Price Transparency
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Recommend Dealer
Yes

May 08, 2025

Dealership Rating
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Shannon Dillman has been my service advisor since around 2007 and has always taken nothing but the best care of me. I’ve never had any incident where I was not treated top-notch always placing my needs and More

by lynda_lou07
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker

May 07, 2025

Dealership Rating
Employee Rating

Shannon kept me well informed and was very pleasant to work with. She deserves raise More

by sherrysumner1968
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

April 24, 2025

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Employee Rating

Unhappy with my vehicle repair and how I still have the issue unresolved after 2 years More

by mitwrigh
Service Price Transparency
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Recommend Dealer
No
Apr 24, 2025

Button CDJR responded

Hello, we'd like the chance to make it right. Please email our Service Manager, Mari Whaley at mari.whaley@drivechariot.com. Thank you!

April 24, 2025

Dealership Rating
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I always take my Dodge's to Button's. Shannon is great to work with and no one touches my cars other than Chris Ingle. More

by apple_scruff_59
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kolton Sandefur , Chris Ingle

Apr 24, 2025

Button CDJR responded

Thank you for your 5-star review with us. We appreciate you! Shannon and Chris are great assets to our team!

April 24, 2025

Dealership Rating
Employee Rating

Shannon was pleasure to work with. I had come in with a complaint about and earlier experience and she was able to handle the situation. More

by mark.gollner
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

May 05, 2025

Button CDJR responded

Thank you for sharing your experience! We're glad Shannon was able to assist and resolve the situation for you. We truly appreciate your feedback and are happy to have had the opportunity to make things right. Thank you for your patience and for working with us!

April 24, 2025

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Employee Rating

Good service, haven't had a bad experience yet. Keep up the good work! KEN More

by knewell6102
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Button CDJR responded

Thank you, Ken, for the great feedback! We're so glad to hear you've had positive experiences with us. We truly appreciate your support and will continue to do our best to provide excellent service. Looking forward to serving you again!

March 21, 2025

Dealership Rating
Employee Rating

Everyone was friendly and made ordering my Wagoneer easy. I would highly recommend Button Dodge. More

by N225175
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2025

Button CDJR responded

That’s awesome to hear! It sounds like Button Dodge really made the process smooth and hassle-free for you. A Wagoneer is such a great choice—congrats on the new ride! I’m sure you’re going to love it. Thanks for sharing your experience!

January 20, 2025

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Employee Rating

The young lady that helped me was very informative and kept me up-to-date with what was going on with my vehicle. More

by kiaraally
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley

Jan 31, 2025

Button CDJR responded

Thank you for sharing your positive experience! We truly value clear communication with our customers, and it’s great to know she made a difference during your visit. If you need anything else, feel free to reach out!

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