Shannon Gonzalez
Shannon Gonzalez at Tower Honda of Longview

Shannon Gonzalez

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
415 Reviews
4.8

415 Reviews

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415 Reviews of Shannon Gonzalez

January 02, 2026

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Employee Rating

Service was quick, professional, and reasonably priced. Matthew helped me on the phone before my appointment and at the service center. He was professional and helpful. Another lady working next to him als More

by conner23red
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Valentine

December 28, 2025

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Shannon and Tower Honda never fails to deliver competent, professional and friendly service. Ive used them for 6 years and they don’t disappoint. More

by ELISIMAS
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Recommend Dealer
Yes

December 10, 2025

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They are top tier EVERY SINGLE TIME that I come for service. When I drive up they don't hesitate to find out what my needs are. The experience is always superior! Shannon Gonzalez does an awesome job a More

by tguice24
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

December 10, 2025

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Very friendly… but I needed more education on the computer aspect of owning the updated CRV. More

by katrina_pool
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Recommend Dealer
Yes

Other Employees Tagged: Pauline P.( can’t remember the last name)

December 09, 2025

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I love the ladies that are in the service dept. They are the best. I always enjoy seeing them. They treat me so nice and respect. And I love talking with them and joking around to. More

by jclark55
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kahli Grant , I don't remember her name I sad I forgot she sits by Shannon

December 06, 2025

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They replaced an expensive part on my out of warranty car for a small copay. My car is six years old but only 21000 miles. Thanks More

by Odbly8391
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

November 30, 2025

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Excellent experience! Shannon is the epitome of what a service oriented advisor should be. She was cordial, informative, and helped assure me that my vehicle would be well More

by richardherod54
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Recommend Dealer
Yes

November 28, 2025

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Very professional dealership, easy going as well. Waiting room very comfortable. They were able to fix our car problem well. More

by REDEAN1917
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

November 20, 2025

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They changed my oil rotated my tires and did a wheel alignment. Completed in a timely manner. My car rides better. Thank you. More

by mjgammans
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Recommend Dealer
Yes

November 14, 2025

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Great dealership! Service is always superior. The sales department was great when I bought my car in July. Shannon and Matthew have gone out of their way to help me More

by lcol12003
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Recommend Dealer
Yes
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