Shannon Harne
Shannon Harne at Criswell Chrysler Dodge Jeep Ram of Woodstock
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Shannon Harne | Page 2

Service Director sharne@criswellauto.com

Criswell Chrysler Dodge Jeep Ram of Woodstock

1299 Henry Ford Drive
Woodstock, VA 22664

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4.7
82 Reviews

Service Director 540-534-0071 Main sharne@criswellauto.com

4.7

82 Reviews

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82 Reviews of Shannon Harne

November 09, 2023

Dealership Rating
Employee Rating

Wonderful asst. Service manager. Have full confidence they will find the problem, diagnose it, and fix it. More

by mmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley, Jeff Taylor

Nov 15, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We value the opportunity to work with you and look forward to reaching a successful resolution of this issue. Thank you again for choosing to work with our professional and friendly team.

November 02, 2023

Dealership Rating
Employee Rating

Very helpful on my precall for service. Aid in my choice of jump start assistance and a reliable service provider. More

by crystalshen
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley , Katelyn

Nov 07, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing this positive feedback! We value the opportunity to work with you and hope to be of service to you in the future.

November 02, 2023

Dealership Rating
Employee Rating

Amber was easy to talk to and knew how to take care of a minor warranty issue. When I brought my vehicle in Amber was not available but Shannon stepped in and now just waiting for a replacement part to arri More

by SHIFFLES
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

Nov 07, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we were able to help with this warranty issue and look forward to finishing things for you when the needed part arrives. Thanks again for choosing Criswell for your service needs.

October 31, 2023

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Employee Rating

excellent experience with finding a car that was not on their lot,, after much searching they were finally able to find the car I wanted, Scott was diligent on keeping me informed of the progress More

by xraysrfun
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley, Chris Ricketts , McMichaels, Scott

Nov 01, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're so happy to see we were able to help you out! We value the opportunity to work with you and hope you enjoy your new vehicle.

October 15, 2023

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Employee Rating

Amber was very efficient and thorough during checkin. She called to followed up after I got the car back. High recommend! A++++ Customer Service! More

by Tamara H
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

Oct 16, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we earned your business and your recommendations. Thanks again for choosing Criswell! We look forward to working with you again.

October 08, 2023

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Employee Rating

Polite, professional, problem solving, was my experience on Friday. I would and do recommend your dealership. More

by CAROLEE.MOHLER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

Oct 09, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's wonderful to know we've earned your recommendations! Thank you for choosing to work with the Criswell team and for sharing this great review. We look forward to seeing you soon@

September 23, 2023

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Employee Rating

The staff at Criswell was very polite, courteous, and helpful during my last visit at their establishment More

by EZOZIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

Sep 27, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for choosing Criswell! We truly appreciate these kind comments about our team members. We value the opportunity to work with you and hope to be of service in the future.

September 17, 2023

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Employee Rating

yes, I would recommend; however, I have been there 3 times ( soon to be #4 ) for recall repairs to the technology package and a few minor other items and I will be returning again this week. in additio More

by tsnyder1131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

Sep 19, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing this feedback and your recommendations. We apologize for any inconvenience and hope you will continue to trust our team to provide the service your vehicle needs to stay in great running condition.

September 16, 2023

Dealership Rating
Employee Rating

The dealership personnel is very professional and courteous. Important-it’s very clean, lots of amenities for customers while we wait. More

by HHIMELRIGHT
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

Sep 18, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our team takes pride in offering an all-around outstanding service event, and it's great to see you were pleased with your experience at Criswell. We hope to be of service to you again!

September 11, 2023

Dealership Rating
Employee Rating

The are great have good waiting room everybody is friendly and nice they help you out tell you what going on with your vehicle More

by delbertm67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

Sep 11, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our goal is to provide an easy and efficient service event, and we're happy to see you enjoyed your recent experience. We value your business and look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

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