
Shaon Simpson
Service Advisor
Jannell Ford of Hanover
2000 Washington Street Route 53
Hanover, MA 02339
Dealership Experience
10 yrs, 5 mos
Industry Experience
25 yrs
Specialties & Trainings
MASTER CERTIFIED FORD SERVICE ADVISOR
55 Reviews
Write a Review55 Reviews of Shaon Simpson
September 08, 2025
I purchased my truck last year, one of the easiest and comfortable experiences I have had buying a new truck. I was surprised that they were the only dealership that had the exact truck I was looking for. comfortable experiences I have had buying a new truck. I was surprised that they were the only dealership that had the exact truck I was looking for. Decent money for the truck I was trading in. Since then their remote service has been a game changer. Everything from programming a new key fob, recall service involving the computer to picking up my truck for an oil change and inspection sticker. Friendly and knowledgeable I highly recommend Jannell Ford. More
Other Employees Tagged: Edward Clark, William Hoyle
June 19, 2025
Harry was great to work with. He made it very easy to purchase the vehicle I was interested in . I couldn’t have been happier. He made it very easy to purchase the vehicle I was interested in . I couldn’t have been happier. More
Other Employees Tagged: Shawn Hillegass, Harry McDougall
June 05, 2025
This is my second vehicle purchase from Jannell, as well as Harry McDougall. Both purchases were not only painless but pleasant experiences. My loyalty lies with Jannell for its great sales team and service as Harry McDougall. Both purchases were not only painless but pleasant experiences. My loyalty lies with Jannell for its great sales team and service department. More
Other Employees Tagged: William Roderick, Harry McDougall, Jillian Clapp, Wilfredo Bermudez, Michael Mullin
May 15, 2025
Just purchased our 4th vehicle from Jannell Ford. This dealership has a large selection of vehicles to choose from. Sales people are helpful and knowledgeable. The Service center employees are respon This dealership has a large selection of vehicles to choose from. Sales people are helpful and knowledgeable. The Service center employees are responsive. Finance employees explain the purchasing $ process. Parts department employees are available. If a ride is needed, there is a courtesy driver. Enjoying my new 2025 Ford Explorer! More
Other Employees Tagged: Jack Bresnahan, Shawn Hillegass, William Hoyle
March 22, 2025
Stopped into Jannell Ford to purchase a new truck. The service was excellent, and I couldn't be happier with the truck I purchased. Jack was great and I highly recommend going here for all your future The service was excellent, and I couldn't be happier with the truck I purchased. Jack was great and I highly recommend going here for all your future purchases. More
November 25, 2024
I don’t have confidence in service and lacks efficiency. Though I had booked an appointment, they were unable to fulfill job in a reasonable timeframe. Though I had booked an appointment, they were unable to fulfill job in a reasonable timeframe. More
Other Employees Tagged: Shawn Hillegass , Lucas
November 21, 2024
The best service department. Always kind and helpful. They keep the vehicles clean. So thank you Always kind and helpful. They keep the vehicles clean. So thank you More
Other Employees Tagged: Shawn Hillegass
July 30, 2024
Excellent customer service. Goes the extra mile to assist and support customers. I am M Very happy to be a customer. Goes the extra mile to assist and support customers. I am M Very happy to be a customer. More
Other Employees Tagged: Shawn Hillegass, Jillian Clapp, Edward Clark, Charlie Seibert
