Shawn Casey Jr.
Shawn Casey Jr. at Casey Toyota
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Shawn Casey Jr.

Service Advisor

Casey Toyota

601 E. Rochambeau Dr.
Williamsburg, VA 23188

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18 Reviews
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18 Reviews

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18 Reviews of Shawn Casey Jr.

May 05, 2020

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Employee Rating

Lisa is excellent and gets it done! She is professional Lisa is excellent and gets it done! She is professional and does a great job of getting the right truck and connects you with the people that can hel More

by Jcbrown6boca
Recommend Dealer
Yes

Other Employees Tagged: Brandon Gist , Lisa DeVore

March 29, 2020

Dealership Rating
Employee Rating

Hi,Casey Toyota is the best in Customer SupportShawn Casey takes care of everything well.He told me that they match other guides.Never knew that. More

by patteurso
Recommend Dealer
Yes

August 13, 2019

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Employee Rating

Got a 2020 Toyota Corolla - love it and love the staff It's to be expected that staff would take good care of a customer or potential customer. But there has been a lot of follow-up, which I really apprec More

by mpartain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rob Franklin, Daniel Aguilera , David Lowey

April 13, 2019

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Employee Rating

Loyal Customer Purchased my 2015 Prius V at Casey Williamsburg and have had all my service done here as well. Considering a replacement vehicle and have met with a More

by NSFLoyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Shebelski , Gene Riddle

May 13, 2019

Casey Toyota responded

NFSLoyal, Thank you for the great review! We are honored to provide you the level of service you deserve. Thank you, Mark Shebelski, GM

September 20, 2018

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Employee Rating

Consistently excellent customer service Have had my car serviced here every 5,000 miles since I bought it here in 2009. I recently hit the 210,000 mark and as always, received excellent cus More

by GFG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 06, 2018

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Employee Rating

One amazing dealership All 7 of us drive Toyota’s, and in my 43 years in the area, Casey constantly impresses me. They have given us great vehicles at good prices with fabul More

by William W Owen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Bowen , Lexis Hall, Gene

September 29, 2017

Dealership Rating
Employee Rating

Great experience We've been Casey customers for many years. We recently purchased a Highlander and had a terrific experience with the knowledgeable sales and service More

by Iain M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lexis Hall, Ernest Hensel, David Lowey, Mike Bowen

Oct 16, 2017

Casey Toyota responded

Thank you for the rating! We appreciate the time you took to leave us a review and we appreciate you as a customer. Customers are our main priority and your feedback is helpful in making us better as a dealership. Please feel free to come back for any of your automotive needs and we hope you have a great day!

January 04, 2017

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Employee Rating

Wonderful Service I've taken my car to Casey on a few occasions and each time has been very pleasant. The staff are always friendly and the service is top-notch (if a l More

by mchlav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lexis Hall, Corey Sparrow

Jan 05, 2017

Casey Toyota responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Customers are our main priority and your feedback is helpful in making us better as a dealership. Please feel free to come back for any of your automotive needs and we hope you have a great day!

December 17, 2016

Dealership Rating
Employee Rating

Fast Resolution I have been going to Casey Toyota since we moved to Williamsburg this year, and their service team has always been prompt and attentive to our require More

by John64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Price

Dec 21, 2016

Casey Toyota responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

December 01, 2016

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Employee Rating

Great Service Dept. I am very pleased with the excellent service provided by Casey Toyota Williamsburg. Nearly two years of courteous and competent service on my car. I More

by tjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Edward

Dec 21, 2016

Casey Toyota responded

Thank you for the rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

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