Shawn Hirsch

First of all, if I could give 10 stars, I would. I have been bringing my older Subaru Forester to Herb Gordon for service the last 5 years or so. 100% satisfied, and knew that when it was time to I have been bringing my older Subaru Forester to Herb Gordon for service the last 5 years or so. 100% satisfied, and knew that when it was time to buy a new one, I would come here instead of the previous dealer where I bought my Forester. July 4th I made an appointment to meet with Mo (Muhammed Zeidan) to test drive a 2025 Forester, Outback, and Crosstrek. All were fabulous, and I opted for the Crosstrek. Mo was very helpful, knowledgeable, and a real pleasure to work with. My choice of color wasn't in stock, but there was one at another dealership - Mo arranged for it to be transferred to Silver Spring the next morning. July 5th I arrived to make my final approval, arranged financing, and drive off with my wonderful new car. Shawn in Finance was great to work with. I appreciated his thoroughness and he was very cordial. At no time did I feel pressured or taken advantage of. All my questions were answered. All my concerns were addressed with care and kindness. This is by far the best car-buying experience of my very long life. I've already mentioned that I am familiar with their service department, and will continue to enjoy the best care for my new car. From start to finish, everything about this transaction was a very satisfying experience. More

Report | Print

I recently had the pleasure of working with the team at HERB GORDON SUBARU while buying my first car, and I couldn’t be happier with the experience. The associates were incredibly knowledgeable and patient HERB GORDON SUBARU while buying my first car, and I couldn’t be happier with the experience. The associates were incredibly knowledgeable and patient, guiding me through every step of the process. They took the time to listen to my needs and found the perfect vehicle for me. Their friendly attitude and genuine desire to help made the entire experience enjoyable and stress-free. I highly recommend Muhammed Zeidan to anyone looking for great service and support while purchasing a car! More

Report | Print

I have now purchased two Subarus from Herb Gordon and both times it has been nothing but a great customer experience. Even though Herb Gordon is further from my home than other dealerships, I gladly driv both times it has been nothing but a great customer experience. Even though Herb Gordon is further from my home than other dealerships, I gladly drive the extra miles to go to them. Everyone I worked with during my last purchase was focused on making sure I was taken care of and I left the lot happy with my decision to get the 2024 Ascent for sure. Highly recommend! More

Report | Print

Muhammed was professional, respectful, polite, and straight forward. No pushy sales tactics and no gimmicks. We will be passing his info along to any friends looking to buy a Subaru. straight forward. No pushy sales tactics and no gimmicks. We will be passing his info along to any friends looking to buy a Subaru. More

Report | Print

James Cooch was the nicest salesperson I’ve ever delt with. Mike the manager and Shawn the finance manager were also very pleasant to do business with. I highly recommend doing business with Herb Gordon with. Mike the manager and Shawn the finance manager were also very pleasant to do business with. I highly recommend doing business with Herb Gordon Subaru. More

Report | Print

Brandon provided to me a fair out of the door price, and he kept to his word on the price. Brandon loves cars and it is obvious that he loves his job. He brings a lot enthusiasm and knowledge to the buying he kept to his word on the price. Brandon loves cars and it is obvious that he loves his job. He brings a lot enthusiasm and knowledge to the buying process , I also appreciated that the dealership does not practice the 4-square method of selling. cars. Shawn in financing presented the extended warranty options but there was not pressure to buy anything that I was not interested in. Overall a great experience for something that I dreaded. More

Report | Print

Amazing commitment and service not just to me, but to my mother-in-law whose car was totaled recently as well. She almost bought a car at another dealership, but thankfully heard the truth from Mohammed and mother-in-law whose car was totaled recently as well. She almost bought a car at another dealership, but thankfully heard the truth from Mohammed and bought the Subaru instead. More

Report | Print

Mo made the experience quite easy and satisfying. He presented all of the requisite options without undue pressure and was very helpful in guiding our interactions with other staff. All of the othe He presented all of the requisite options without undue pressure and was very helpful in guiding our interactions with other staff. All of the other staff in finance and service areas we interacted with were most helpful and understanding and made our car buying experience a positive one. We would definitely recommend Herb Gordon to others. More

Report | Print