Shawn Quinn

Jimmy and Jordon are the team members you want representing a reliable and exceptional vehicle service team. Within the first 20 minutes of meeting them purchasing a vehicle is not some thing they representing a reliable and exceptional vehicle service team. Within the first 20 minutes of meeting them purchasing a vehicle is not some thing they bring up, only talking to us and listening to what our needs and wants would be in a perfect vehicle at a reasonable price. More

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It was pleasant. They accommodate us with deferent vehicles to look at and with different options in them. Where very knowledgeable about the vehicle. Would recommend them. vehicles to look at and with different options in them. Where very knowledgeable about the vehicle. Would recommend them. More

by J.hamblin Verified Customer Verified Customer

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Five stars all the way. I’m always in and out of there in less time than estimated with a bill that is right in line with where I would expect. The staff is very friendly and knowledgeable less time than estimated with a bill that is right in line with where I would expect. The staff is very friendly and knowledgeable More

by Mikeq50redsport Verified Customer Verified Customer

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The process went great! The numbers on my lease were exactly what they told me they would be - the product is fantastic but customer service has to be the most important - this experience was so much be exactly what they told me they would be - the product is fantastic but customer service has to be the most important - this experience was so much better than my last! More

by Zlnsk92 Verified Customer Verified Customer

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Everyone there is so nice and so welcoming, they know me as soon as I walk in the door. Thanks for being so considerate with my car! as soon as I walk in the door. Thanks for being so considerate with my car! More

by Anonymous Verified Customer Verified Customer

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Great experience, great people! I was treated with the upmost respect and would have anyone and everyone vist this dealership. Very pleased and happy. Appreciate everyone s help upmost respect and would have anyone and everyone vist this dealership. Very pleased and happy. Appreciate everyone s help More

by BGONS99 Verified Customer Verified Customer

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Easy doing business and a great price It was easy doing business with Infiniti of Nashua. The staff was attentive, answered my questions and gave me a great price for the vehicle I purchas It was easy doing business with Infiniti of Nashua. The staff was attentive, answered my questions and gave me a great price for the vehicle I purchased! More

by Jriso Verified Customer Verified Customer

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Purchasing of used vehicle The salesman was not informative enough and he kept leaving the room. We did not know why. I wished he was more enthusiastic. Overall it was a good ex The salesman was not informative enough and he kept leaving the room. We did not know why. I wished he was more enthusiastic. Overall it was a good experience More

by Akakishka Verified Customer Verified Customer

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Great!! They were all friendly and went out of their way to make sure we were happy. Followed up as well to make sure there were no problems to be addressed. They were all friendly and went out of their way to make sure we were happy. Followed up as well to make sure there were no problems to be addressed. More

by KATHYAP68 Verified Customer Verified Customer

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Frustrating I finally found a good vehicle at Infiniti of Nashua but when it came time sign the paper work is when the issues began. The first person I worked w I finally found a good vehicle at Infiniti of Nashua but when it came time sign the paper work is when the issues began. The first person I worked with was Shawn Quinn. Shawn was great. He was easy to deal with, informative and communicated with me after hours via text about the whole process and kept me up to date with the process. When I was finished with Shawn I was directed to the finance mgr Steve Sokoloff to sign the financial documents. He was so unprofessional. It was five minutes before closing time and it seemed all he wanted to do was leave. He rushed the process telling me to sign here sign there, you want a warranty NO good sign here, thanks have a good night. My wife and I left saying what just happened. As we where walking to our car we could see Steve shut the lights in the office we just left and carrying his bag. He couldn't wait to get out of there. The next day I received a call from Steve Sokoloff stating that he lost the title for the vehicle. I was pissed. After a couple minutes of angry back and forth by me he gave me 2 options, they would apply for a duplicate title which could take a month or I could pick out another vehicle. Needless to say this vehicle was going to be B-day gift for my daughter which was in a week. I told him that both of those options sucked and I don't want to talk to you have your supervisor call me. About an hour later Finance Director Mike Turin called me. Mike was nice and had a couple of ideas to help with the situation. He offered to pay for my first months payment and get me a loaner car.. Although still very upset I accepted this. When I came to pick up the loaner car both Mike Turin and Shawn Quinn came right up to my wife and I and continued to apologize which I respected while Steve Sokoloff sat in his glass office pretending he was busy as he glanced up at me wouldn't even come out to apologize to my face even though you Steve caused this whole situation. I don't respect you at all. The entire process from start to finish started on Nov 12th and the vehicle was not registered December 4th. Longer process than I thought when I first started this process. I believe that if you took Steve Sokoloff out of this process none of this would of happened. A wise man once said, “you cant fix stupid” More

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