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Hollywood Kia

Hollywood, FL

4.5
5,073 Reviews

6011 Pembroke Rd

Hollywood, FL

33023

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5,073 Reviews of Hollywood Kia

June 05, 2024

Era excelente pero últimamente han ido eliminado servicios que le ofrecían al cliente, La gran mayoría de los dealer de autos grandes envían a los clientes por Uber si el auto se va a tardar más More

by Rafael Riefkohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
Jun 05, 2024 -

Hollywood Kia responded

We're sorry to hear that you didn't have a fully satisfying experience, Rafael, and we'd love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

June 04, 2024

HORRIBLE, AND UNCONCERN, HAS NO EMPATHY FOR IT'S CUSTOMERS, FAILED TO DO A CHECK ON MY VEHICLE. More

by Annie Gilyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager, Mitchell Loszynski
June 03, 2024

Service was fast, we knew what we wanted, so everyone were helpful and fast in assistance. More

by YLA_90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Alvarez
Jun 04, 2024 -

Hollywood Kia responded

Thank you for sharing your service experience with us! We're happy to hear it went well and truly appreciate your feedback. wecare@hollywoodkia.com

June 03, 2024

In my 25kkm the advisor said me that the transmission oil must be changed and when I did 30kkm service other advisor said that this maintenance is to be done around 60kkm. So the first advisor cheated on me More

by EDILTRONGOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge
June 02, 2024

They were very helpful and made the purchase of my new vehicle easy. They were very responsive to emails in advance of my purchase. More

by C.BERCHEM06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Otero
Jun 03, 2024 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

June 02, 2024

As always, my service advisor, Chris Lopez, was great. The recall service was completed sooner than anticipated. More

by LEON17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Jun 03, 2024 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear that Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

June 02, 2024

This dealer not helping as what you need. and they are not finding ingredients the problems on the cars. More

by HAKANG6761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex and jack
Jun 03, 2024 -

Hollywood Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

June 01, 2024

The salesman had the car washed and ready for us to get there and finance was fast and easy,,, one of the best dealership interactions More

by JWSTEPAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel, Jessica Charles, Albert Alfonso, Jack Coker
Jun 02, 2024 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

May 31, 2024

Good experience I love my new Kia Sportage would recommend everyone to Kia. Deejay is awesome. More

by Misshannah1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Mickens, Alain Ruiz, Mikhael Thompson, DeeJay Maisonet
May 31, 2024 -

Hollywood Kia responded

Thank you so much for choosing Hollywood Kia! Please let us know if we can be of any more assistance. wecare@hollywoodkia.com

May 31, 2024

I made an appointment to have a recall taken care of. I had an appt on 5/24024 @ 10:30, but I was not approached by a service advisor until after 11 :00. He told me his name was Kevin and said he needed More

by gelbmana
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
Jun 03, 2024 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

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