Shelby Moscorelli | Page 3

I highly recommend Jansen, Kevin, Shelby, and John (in finance)! They were all incredibly helpful, patient, and authentic throughout the whole car-buying process. finance)! They were all incredibly helpful, patient, and authentic throughout the whole car-buying process. More

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Shelby was great ,she met us in Lakeland to pick up the car , although I didn't know and was not told ,nor was it advertised the new car I bought was a loaner until I was going to pick it up and it had car , although I didn't know and was not told ,nor was it advertised the new car I bought was a loaner until I was going to pick it up and it had 5K miles on it ,I drove from Ft Myers to Lakeland to get that news , almost 3weeks later I still have not received my registration in the mail , I have asked several times for it , all I have is a picture of the registration. More

by BRIANG8 Verified Customer Verified Customer

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Loved the service there is definitely some changes going on I’ve heard not so good things but they have new management in sales and in service .I had a great experience my last visit at gainsville dodge . on I’ve heard not so good things but they have new management in sales and in service .I had a great experience my last visit at gainsville dodge . More

by kevinejohns Verified Customer Verified Customer

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Very accommodating. Nice customer service. Highly recommended. Keep up the good work. More customers to come Nice customer service. Highly recommended. Keep up the good work. More customers to come More

by amorante_nelson Verified Customer Verified Customer

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Jansen John’s and the entire crew were very helpful, polite, and respectful. It was a pleasure doing business with them. polite, and respectful. It was a pleasure doing business with them. More

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Shelby was great and easy to work with. Did the whole car buy experience online Did the whole car buy experience online More

by alexb Verified Customer Verified Customer

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We had a pleasant experience with Shely and the Gainesville Dodge team. They made the entire experience easy and efficient. Gainesville Dodge team. They made the entire experience easy and efficient. More

by jhallpc78 Verified Customer Verified Customer

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Dealership was very easy to work with. Shelby was fantastic and extremely good at communicating which was appreciated. Julian in Finance was efficient and got us in and out quickly with Shelby was fantastic and extremely good at communicating which was appreciated. Julian in Finance was efficient and got us in and out quickly with a great rate. Thanks to both. More

by bw_hill Verified Customer Verified Customer

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I wish there was a way to denote HALF of a STAR for this dealership. The sales manager CEDRIC is a poor example of leadership that I have known received, and come to expect from this dealership. It is very dealership. The sales manager CEDRIC is a poor example of leadership that I have known received, and come to expect from this dealership. It is very disturbing to know that the type of behavior I experienced is acceptable. He [CEDRIC] was very arrogant, condescending, and just straight out disrespectful. He refused to negotiate the price of a vehicle and discredited k. Blue Book or JD Powers stating, "I do not sell cars based off those results..." He then insulted me with an example implying I (consumer) would be a "FOOL" if I sold a car for under it's value. This was a poor example and I found it to be insulting as I was not selling but attempting to buy a car that was priced 13000.00 over the K Blue Book. Even after I attempted to reconcile the experience, CEDRIC NEVER apologized but sent another salesperson who told me on the test drive that the reason the car was pulling to the right was a "safety feature in case the driver fell asleep the car would go off the road to the right. The problem with this theory is this: Suppose the driver is in the third lane???? Ridiculous, to what extent do the insults continue??? I would not recommend anyone especially ELDERLY people to support this dealership. Please share this review with Mr. Sullivan, family and friends! More

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