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Shelby Reeser
Shelby Reeser at Mike Molstead Motors

Shelby Reeser

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
77 Reviews
4.9

77 Reviews

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77 Reviews of Shelby Reeser

April 07, 2026

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Customer service was great, the tech was amazing as well. All in all great experience More

by WHITEY454
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Yes
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March 30, 2026

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Very good service from the moment you step in the door. A great waiting area with snacks and beverages is appreciated. Technicians know their stuff and completely fixed my car's problem. Many thanks to More

by ensn5
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Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Chris Hoeft

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Mar 30, 2026

Mike Molstead Motors responded

We’re thrilled to hear that our team could provide a smooth experience from start to finish. We’re glad you enjoyed the waiting area as well! It’s our little way of making your visit more comfortable. We truly appreciate your feedback and look forward to serving you again!

March 20, 2026

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Josh and the crew at Mike Molsted Motors are unbelievable! Very professional and family, friendly great atmosphere! More

by clangfald
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Recommend Dealer
Yes

Other Employees Tagged: Josh Molstead, Renee Knapp, Sydney Fullerton, Danielle Vance, Ryan Driscoll, Vannessa Thompson, Hector Munoz III, Chris Hoeft , Paul

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Mar 25, 2026

Mike Molstead Motors responded

Creating a professional, family-friendly atmosphere is something we take pride in, and it's wonderful to know that it stood out during your visit. We truly appreciate you choosing Mike Molstead Motors and look forward to helping you again in the future!

March 15, 2026

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Was very impressed with the speed and service having my vehicle serviced. Shelby went above and beyond to make sure everything was handled properly. More

by curt
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Yes
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Mar 16, 2026

Mike Molstead Motors responded

We're thrilled to hear that you were impressed with the speed and service during your vehicle visit. Shelby will be especially happy to know her efforts made such a positive impact. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!

March 15, 2026

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Oil change and detailed our truck! Looked brand new when it was dropped off! AWESOME job and communication! Thank You! More

by lisaann1982
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Recommend Dealer
Yes
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Mar 16, 2026

Mike Molstead Motors responded

Thank you for the great review! Our team always strives to provide great communication and quality service, so we really appreciate you taking the time to share your experience. Thank you for trusting us with your truck, and we look forward to seeing you again!

March 14, 2026

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The service department provides very fast and professional service. I would highly recommend this dealership. More

by plumcreekent
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Yes
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Mar 16, 2026

Mike Molstead Motors responded

Our service team works hard to provide fast and professional service, so it’s great to hear that reflected in your experience. Thank you for choosing us, and we look forward to assisting you again in the future!

March 10, 2026

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Very accommodating and Great service. Answers all your questions. Able to get in and out very quickly More

by margoneel
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Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson, Chris Hoeft

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March 05, 2026

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Great place to buy and service your truck-auto -or suv. Clean lounge if you wait to get your suv serviced. Drinks -snacks -tv s to watch. More

by lwhitel1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson

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Mar 16, 2026

Mike Molstead Motors responded

It's great to know you enjoyed the clean lounge and amenities while waiting for your vehicle to be serviced. We appreciate your support and look forward to helping you again the next time you need us!

January 29, 2026

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Great place to buy and get your new vehicles serviced. Clean waiting area with drinks and snacks along with tv s. Also shuttle van to take you anywhere around the city area. More

by lwhitel1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson

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January 18, 2026

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Employee Rating

Good place to buy and get service on any type of vehicle. Clean lounge area while waiting or shuttle to go whereever More

by lwhitel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson

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