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Shellie Kull
Refer Me
222 Reviews
Dealership Experience
4 yrs, 8 mos
222 Reviews
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222 Reviews of Shellie Kull
May 05, 2024
I wanted to like this dealership and will admit there are a couple of good people I met in the process. The big disappointment was in the sale process where they lost credibility with me. First, they attem a couple of good people I met in the process. The big disappointment was in the sale process where they lost credibility with me. First, they attempted to add excess of $2000 onto the sale price, presented at the time of closing, for work done on the vehicle, even though a lower price was already listed on line. Ready to back out of the deal until they backed off this position. But credibility is now in question. Second, In looking into financing, I asked them to present options and I would look at options with my bank relationships as well. At 6:30 pm, got a call saying the found an interest rate at 7.9%. I advised them I work with the same bank and felt I could get a lower interest rate. They then advised me if I found my own financing, they would assess me an additional $1,000. Again, another hit to credibility and I was prepared to walk. They then went back to the bank, at my urging and came back with a significant lower rate. Great right? No, the misrepresented the interest rate, which I learned at time of closing. I was at my wits end and thought it was time to get up and walk away. Too many questionable issues. Yes, it did end up buying the car for three reasons: 1. Shelley in finance was amazing. She helped sort through the descrepencies and got the right people involved to solve the problems. She would get 10 stars from me and was a great problem solver. 2. They did lower the price of the vehicle to compensate for things which I appreciated. 3. It was a beautiful car. There were other issues along the way but the experience was not pleasant and I felt like they were using every stunt imaginable to get as much money as they can. I left with having Little faith in this dealer with exception of their finance person. Wish it could have been better. More
by randykkoch
Verified Customer
Helpful 
May 03, 2024
Very efficient and pleasant appealing. The salespeople very helpful. The financial Gal Shelly very helpful. The salespeople very helpful. The financial Gal Shelly very helpful. More
by Fblenman
Other Employees Tagged: Bryan Bormann
May 03, 2024
Audi Stuart always makes me feel appreciated. The cafe is well stock with fresh pastries and delicious coffee The cafe is well stock with fresh pastries and delicious coffee More
by Billd561
Other Employees Tagged: Devin Carlson, Bill Dewiecki, Bryan Bormann, Debra Newman, Andy Mechmet, Deborah Szegeski, Cynthia Fischione
May 03, 2024
Salesman was very attentive to our needs. Quick and easy. The Business Manager was fantastic and a real pleasure to deal with. L.D. 😂 Quick and easy. The Business Manager was fantastic and a real pleasure to deal with. L.D. 😂 More
by LuckyJeff1
Other Employees Tagged: Adam 👍
May 01, 2024
Excellent service and sales. Time to take a test drive , answer all questions, compare vehicles on the lot and then work through finance and finalize sale was donon less than fou Time to take a test drive , answer all questions, compare vehicles on the lot and then work through finance and finalize sale was donon less than four hors. Couldn’t ask for more! More
by dmiavez
Other Employees Tagged: Adam Yokell
April 24, 2024
I have always had a good experience at this Audi and everyone that I have talked to from sales, parts, and even mangers have all been extremely welcoming and nice. Elijah and Daniella were great during everyone that I have talked to from sales, parts, and even mangers have all been extremely welcoming and nice. Elijah and Daniella were great during my last visit there. They made sure that I was taken care of and explained everything. I have been to other Audi dealerships, as well as just other sales places before and the reason why I chose the Stuart location is because they always take care of me and have never disappointed me. I was very sad to sell my car but they gave me the time I needed as well as the reassurance that they wanted my car not just my business. More
by Danimgroner
Other Employees Tagged: Elijah, Daniella
April 19, 2024
The Sales Rep Kyle Bradley was great. He kept me updated with the vehicle I was looking into and texted me updates. His manager was professional. A good team at Audi Stuart. Kyle keeps He kept me updated with the vehicle I was looking into and texted me updates. His manager was professional. A good team at Audi Stuart. Kyle keeps in contact with his customers. More
by shadrach
Other Employees Tagged: Kyle Bradley
April 18, 2024
This was the most pleasurable experience I have had purchasing an automobile in my 82 years. Bryan was an outstanding salesman who obviously has worked many years in the business as he made sure to mak purchasing an automobile in my 82 years. Bryan was an outstanding salesman who obviously has worked many years in the business as he made sure to make me a satisfied customer. He even called to see how everything was going with the car a few days after I purchased it. Shelley was the best finance person I have worked with as she did not exert any pressure on me to purchase something I was not interested in. She was fast, efficient and on time for my appointment. More
by fwerth
Other Employees Tagged: Bryan Bormann, Debra Newman, Victor Dunn
April 17, 2024
Everyone at dealership was friendly, helpful, efficient and professional which made the process go smoothly. and professional which made the process go smoothly. More
by kevin.t.spencer
Other Employees Tagged: Bryan Bormann
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